E-Commerce Executive

3 weeks ago


Singapore B2K PET PRODUCTS PTE. LTD. Full time
Roles & Responsibilities

Job description:

  • Fulfill orders and exceed customer expectations.
  • Strategize and execute online campaigns across multiple e-commerce platforms to boost sales.
  • Maintain and optimize online portals, including campaign execution.
  • Ability to design basic platform layouts; experience in basic design is a plus. Enhance website usability and design.
  • Monitor e-platform functionality and conduct regular website checks.
  • Analyse e-commerce KPIs and past performance to enhance marketing effectiveness.
  • Evaluate partnership opportunities with all platforms and maintain good communication with platform account managers.
  • Drive e-commerce sales growth through innovative marketing initiatives.
  • Generate new ideas for online platform campaigns, such as TikTok livestreams with dynamic activities, and assess competitor activities.
  • Coordinate with Finance and Sales teams for reconciliation and alignment of sales targets.
  • Provide support to walk-in customers originating from the online platform.

Job requirements:

  • Diploma/Degree or relevant sales experience required, with proficiency in Excel for calculations, data linking, and other Microsoft Office applications.
  • Must have 1-2 years of experience with e-commerce platforms such as Tik Tok, RedMart, Shopify, Shopee and etc., and be fluent in English and Mandarin for customer support.
  • Positive attitude, ability to multitask, and self-discipline are essential, along with experience in web merchandising, retailing, market analysis, and website management.
  • Should be self-motivated, able to work independently, and possess excellent communication skills.

Tell employers what skills you have

Ability to Multitask
Excellent Communication Skills
Usability
Preventive Maintenance
Microsoft Office
Microsoft Excel
Customer Support
Workplace Safety
Property
Market Analysis
Estimates
Merchandising
Website Management
Tendering
Able To Work Independently
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