customer service officer

Job Description:Handle all customer service-related matters at the counter Provide excellent customer service, attend to tenant and shopper enquiries and feedbacks Promote loyalty program and related activities Assist in voucher sales, mall redemptions, reward program and any other marketing activations as required Support Marcom in promotional activities,...

Job Responsibilities - Trace Handling: manages shipment tracking and trace requests from customer on timely manner. - Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner. - Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for customers and other parties within the team. -...

Job ResponsibilitiesTrace Handling: manages shipment tracking and trace requests from customer on timely manner. Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner. Complaint-Handling: Handles and addresses complaints endtoend; Acts as escalation point forcustomers and other parties within the team. Solution...

Address customer inquiries, requests and complaints through phone or emails to strive to provide effective solutions and ensure customer satisfaction. Prepare and submit quotations to customer promptly. Review and process customer orders accurately and efficiently. Ensure order information and request are checked. Follow up and monitor delivery of...

Address customer inquiries, requests and complaints through phone or emails to strive to provide effective solutions and ensure customer satisfaction. Prepare and submit quotations to customer promptly. Review and process customer orders accurately and efficiently. Ensure order information and request are checked. Follow up and monitor delivery of customer...

Job Description:Handle existing customers – Collaborate with other departments within the company to provide seamless logistics solutions for our customers Provide quotations to customers and follow-up to secure business / activateshipments. Coordinating receipt and record of import / export / Cross trade via air or sea shipments Liaising with origin and...

DutiesAttend to customer inquiries and provide excellent customer service experiencePerform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other servicesPerform opening and closing settlement for POS and BSS for daily cash reconciliationPerform bag wrapping service and upselling of...

Overview: As a cargo customer service and operational staff member, you will play a crucial role in ensuring smooth operations and exceptional customer service within our cargo department. You will be responsible for handling inquiries, coordinating shipments, and managing logistics to guarantee timely and efficient delivery of goods. Key...

DutiesAttend to customer inquiries and provide excellent customer service experiencePerform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other servicesPerform opening and closing settlement for POS and BSS for daily cash reconciliationPerform bag wrapping service and upselling of...

DutiesAttend to customer inquiries and provide excellent customer service experiencePerform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other servicesPerform opening and closing settlement for POS and BSS for daily cash reconciliationPerform bag wrapping service and upselling of...

Job ResponsibilitiesProvide excellent customer service and support department objectives Take prompt and efficient actions on various customers' requests Manage customers and contracts' database Administrative duties and any other ad-hoc duties as assignedJob RequirementsNitec and above, with a minimum of 1 year customer service experience Fluent in English;...

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we're In Search of Incredible—and we want you on our team We're looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you're fueled by ambition and thrive in a fast-paced environment where your ideas can...

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your...

DutiesAttend to customer inquiries and provide excellent customer service experiencePerform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other servicesPerform opening and closing settlement for POS and BSS for daily cash reconciliationPerform bag wrapping service and upselling of...

Handles day to day order takings and in-house system data entry. Builds relationships with existing customers by understanding their needs and assisting with their queries. Manages customer orders and communicate requirements to internal stakeholders (Sales, Supply, Operations) to ensure smooth fulfilment of orders. Liaises and updates customers of the...

The Customer Relations Executive plays a crucial role in the logistics industry by providing exceptional customer service and building strong relationships with clients. This role involves addressing customer inquiries, resolving issues, managing customer accounts, and ensuring customer satisfaction. The Customer Relations Executive serves as a key point of...

Trainee Catering Officer (Documentation) Position Trainee Catering Officer (Documentation) Company SATS Contract Type Permanent Working Hours 44 hours a week Function Manufacturing/Production Operations Location SATS Inflight Catering Centre 2, 30 Changi North Crescent, Singapore 499612 About...

Responsibilities:Manage coverage of telephone and email service support to customers to provide technical support in a timely and effective manner for all products Investigate customer complaints at 1st level. Advise and guide customers with solutions. If the problem cannot be resolved over the phone or email, schedule a technician and fix a service...

Job DescriptionKey ResponsibilitiesAssists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.Uses escalation policies as required to keep management informed of down situations.Verifies and approves the operational quality of system equipment. Performs daily, weekly, monthly,...

Trainee Catering Officer, Operations Support - [Joining bonus of $5000 for Singaporeans and PRs]Position Trainee Catering Officer, Operations Support - [Joining bonus of $5000 for Singaporeans and PRs] Company SATS Contract Type Permanent Working Hours 8:30 AM - 5:30 PM Function Clerical/Administrative Support Location SATS Inflight Catering...