Customer Service Officer #Airport #2.40pm

4 weeks ago


Changi, Singapore SCS Full time

Duties

  • Attend to customer inquiries and provide excellent customer service experience
  • Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
  • Perform opening and closing settlement for POS and BSS for daily cash reconciliation
  • Perform bag wrapping service and upselling of baggage services or products
  • Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)
  • Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
  • Responsible for store cleanliness and image
  • Any other duties as assigned by management

Job Specifications (Qualifications/Experiences)

  • Familiarity with POS system will be on an added advantage
  • Good interpersonal and communication skills
  • Team player
  • Ability to converse in basic English
  • Able to obtain an Airport Pass (Airside).
  • Able to carry up to 25kg luggage
  • Singaporean

*6 days work week*

*Permanant fixed shift available - Afternoon: 2.40pm - 11pm


Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Afternoon
    • Tuesday: Afternoon
    • Wednesday: Afternoon
    • Thursday: Afternoon
    • Friday: Afternoon
    • Saturday: Afternoon
    • Sunday: Afternoon
  • No experience required for this role
  • Working rights required for this role
  • Expected start date for role: 19 August 2024
  • Expected salary: $2,060 per month


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