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Customer Service Officer #Airport #2.40pm
2 months ago
Duties
- Attend to customer inquiries and provide excellent customer service experience
- Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
- Perform opening and closing settlement for POS and BSS for daily cash reconciliation
- Perform bag wrapping service and upselling of baggage services or products
- Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)
- Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
- Responsible for store cleanliness and image
- Any other duties as assigned by management
Job Specifications (Qualifications/Experiences)
- Familiarity with POS system will be on an added advantage
- Good interpersonal and communication skills
- Team player
- Ability to converse in basic English
- Able to obtain an Airport Pass (Airside).
- Able to carry up to 25kg luggage
- Singaporean
*6 days work week*
*Permanant fixed shift available - Afternoon: 2.40pm - 11pm
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Afternoon
- Tuesday: Afternoon
- Wednesday: Afternoon
- Thursday: Afternoon
- Friday: Afternoon
- Saturday: Afternoon
- Sunday: Afternoon
- No experience required for this role
- Working rights required for this role
- Expected start date for role: 02 September 2024
- Expected salary: $2,060 per month
