Customer Support Technician

Responsibilities:Manage coverage of telephone and email service support to customers to provide technical support in a timely and effective manner for all products Investigate customer complaints at 1st level. Advise and guide customers with solutions. If the problem cannot be resolved over the phone or email, schedule a technician and fix a service...

Handles day to day order takings and in-house system data entry. Builds relationships with existing customers by understanding their needs and assisting with their queries. Manages customer orders and communicate requirements to internal stakeholders (Sales, Supply, Operations) to ensure smooth fulfilment of orders. Liaises and updates customers of the...

Job ResponsibilitiesProvide excellent customer service and support department objectives Take prompt and efficient actions on various customers' requests Manage customers and contracts' database Administrative duties and any other ad-hoc duties as assignedJob RequirementsNitec and above, with a minimum of 1 year customer service experience Fluent in English;...

Address customer inquiries, requests and complaints through phone or emails to strive to provide effective solutions and ensure customer satisfaction. Prepare and submit quotations to customer promptly. Review and process customer orders accurately and efficiently. Ensure order information and request are checked. Follow up and monitor delivery of...

Address customer inquiries, requests and complaints through phone or emails to strive to provide effective solutions and ensure customer satisfaction. Prepare and submit quotations to customer promptly. Review and process customer orders accurately and efficiently. Ensure order information and request are checked. Follow up and monitor delivery of customer...

Job Responsibilities - Trace Handling: manages shipment tracking and trace requests from customer on timely manner. - Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner. - Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for customers and other parties within the team. -...

Job Description:Handle all customer service-related matters at the counter Provide excellent customer service, attend to tenant and shopper enquiries and feedbacks Promote loyalty program and related activities Assist in voucher sales, mall redemptions, reward program and any other marketing activations as required Support Marcom in promotional activities,...

We are an established import/export & courier company (located in the east), currently expanding & offering rewarding careers to potential candidates to join us immediately as Customer Service Representative:Duties and ResponsibilitiesTo provide admin and operational support in Warehouse- Logistics Department. Opportunity to learn how to manage the...

Job ResponsibilitiesTrace Handling: manages shipment tracking and trace requests from customer on timely manner. Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner. Complaint-Handling: Handles and addresses complaints endtoend; Acts as escalation point forcustomers and other parties within the team. Solution...

Job Description:Handle existing customers – Collaborate with other departments within the company to provide seamless logistics solutions for our customers Provide quotations to customers and follow-up to secure business / activateshipments. Coordinating receipt and record of import / export / Cross trade via air or sea shipments Liaising with origin and...

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we're In Search of Incredible—and we want you on our team We're looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you're fueled by ambition and thrive in a fast-paced environment where your ideas can...

Overview: As a cargo customer service and operational staff member, you will play a crucial role in ensuring smooth operations and exceptional customer service within our cargo department. You will be responsible for handling inquiries, coordinating shipments, and managing logistics to guarantee timely and efficient delivery of goods. Key...

Trainee Catering Officer, Operations Support - [Joining bonus of $5000 for Singaporeans and PRs]Position Trainee Catering Officer, Operations Support - [Joining bonus of $5000 for Singaporeans and PRs] Company SATS Contract Type Permanent Working Hours 8:30 AM - 5:30 PM Function Clerical/Administrative Support Location SATS Inflight Catering...

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your...

Trainee Catering Officer, Operations Support - [Joining bonus of $5000 for Singaporeans and PRs] Position Trainee Catering Officer, Operations Support - [Joining bonus of $5000 for Singaporeans and PRs] Company SATS Contract Type Permanent Working Hours 8:30 AM - 5:30 PM Function Clerical/Administrative Support ...

Job Description Requires to be on multi-site support rotation covering the area of ISM. End user support & administration covering the areas of :Email IP Telephony PC Hardware trouble-shooting Office automation software LAN and WAN Access IT Security Adherence, Compliance and Standards IT-related technical setup to support the business needs &...

Job DescriptionRequires to be on multi-site support rotation covering the area of ISM. End user support & administration covering the areas of :EmailIP TelephonyPC Hardware trouble-shootingOffice automation softwareLAN and WAN AccessIT Security Adherence, Compliance and StandardsIT-related technical setup to support the business needs & requirements. Plan,...

Position SnapshotLocation:Changi, SingaporeCompany: Nestlé SingaporeFull-time Bachelor's Degree 3+ years of experiencePosition SummaryJoining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, weare a human environment – passionate people driven by the purpose of enhancing the quality of life...

InfoCepts is a global leader of end-to-end data & analytics solutions with nearly 20 years of experience, also named as Gartner's 2020, 2021 and 2022 customers' choice for Data & Analytics providers. We continue to grow rapidly year over year, now employing more than 1,000 people in offices across the globe. As we have grown, we have stayed true to our...

Clerical Officer, Recipe Database Section Position Clerical Officer, Recipe Database Section Company SATS Contract Type Permanent Working Hours 8:30 AM - 5:30 PM Function Clerical/Administrative Support Location SATS Inflight Catering Centre 2, 30 Changi North Crescent, Singapore 499612 About...