Services Commercial Manager, Channel Partners APAC

3 weeks ago

Singapore Remote Based Philips Full time
Job TitleServices Commercial Manager, Channel Partners APACJob Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it's not just what we do, it's who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers' needs. It's what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers' needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you drive pricing, revenue optimization and top-line growth of customer services in the zone by acting as a business partner to customer services commercial leader and being a custodian of Commercial Policy.

Your team

Services Commercial Manager leads the overall business strategy creation and operational execution of the channel partner Services commercial business across Businesses APAC. As such, the person is responsible for the BMC-planning with the respective Businesses and execution and for the financial performance of that business. This person is responsible for the go to markets strategies, portfolio Services standalone Business and cross Business, support cluster BM&S in creation of integral value propositions driving profitable growth. Services Commercial managers reports to the Zone Service Commercial Leader.

You are responsible for

  • Channel Partner Services Commercial Manager is fully accountable for driving performance of sales originated from channel partners.
  • Train and Support Partners and/or Market stakeholders on relevant Philips Partner sales and services related processes and tools
  • Works closely with multiple stakeholders:
  • Global channel partner team to develop and implement channel partner program
  • APAC channel partner team to coordinate implementation
  • BU leaders and districts to drive channel partners performance
  • Identifies opportunities and challenges to influence global developments in terms of pricing, value proposition, tools and enablement materials.
  • Develops strategy and targets, and support execution in the districts.
  • Ensures commercial execution with rigor to maximize key leading KPIs (on-time renewal, contract penetration, price realization, forecast accuracy.)

To succeed in this role, you'll need a customer-first attitude and the following

  • Bachelor Degree in Life Sciences, Bioengineering, Health-Sciences related disciplines.
  • Minimum 10 years and above of relevant experience.
  • Proven experience in delivering outstanding commercial results
  • Ability to analyze a large amount of data to draw commercial actions.
  • Creative and data-driven decision maker.
  • Process and continuous improvement mindset.
  • Certified LEAN Advanced or equivalent.
  • Knowledge and experience in hospital workflow, client and stakeholder management is advantageous.
  • Self-motivated individual with the ability to take ownership and multitask in a fast paced and challenging environment.
  • Attention to detail is a must, coupled with a "roll-up-your-sleeves can-do" attitude.
  • Ability to demonstrate experience in managing diverse groups of stakeholders.
  • Excellent in interpersonal and communication skills with proven ability to influence all levels of stakeholders.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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