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Food & Beverage Ambassador - Create Unforgettable Guest Experiences

3 months ago

Singapore COPTHORNE KING'S HOTEL SINGAPORE Full time

We are seeking a passionate Food & Beverage Enthusiast to join our team As the first point of contact for our valued guests, you'll play a vital role in creating a welcoming and memorable experience.

Responsibilities:

  • Responsible for the efficiency of service for the entire operation
  • To maintain a high standard of professionalism in service at all times
  • To supervise the daily work schedules, e.g. checking on the adequately of supplies, cleanliness, table settings, napkins, glassware, condiment containers, salt and pepper shakers and any other table top items
  • To ensure that the chairs and floors are crumb free and also to ensure that the service entrance is clean
  • To ensure fast, smooth dining service, he/she must also confirm that the food service stations are adequately stocked with all required equipment of food and beverage supplies
  • To conduct monthly inventory checks on outlet operating equipment and account for any discrepancies
  • To take pride in all facets of services, quality, cleanliness and personal grooming
  • Greet customers, present menus, and explain daily specials to customers
  • Answer questions related to menu items
  • Take food and beverage orders from customers
  • To monitor and take corrective action to reduce waste, misuse and breakage of chinaware and glassware

To ensure proper billing procedures.

Qualifications:


• Minimum 1 year of hospitality experience (preferred).


• Excellent communication, interpersonal, and problem-solving skills.


• Strong organizational and time management abilities.


• Proficient in Microsoft Office Suite and a learning agility for hotel software.


• Fluency in English and fluency in a second language is a plus.


• A positive and enthusiastic attitude with a genuine passion for hospitality.