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Group Food

2 weeks ago

Singapore Cenizaro Hotels & Resorts Full time

We believe in creating enriching experiences not only for our guests, but also for those looking to build a career with us too. Discover enriching career opportunities with Cenizaro as we continue to grow our network of hotels and resorts in new and exciting destinations.
Group Food & Beverage Director
Cenizaro Hotels & Resorts
Note: Please select
Cenizaro Corporate Office
as location on the online application form.
Job Summary:
The Group Food & Beverage Director is responsible for overseeing and driving the operational excellence, profitability, and guest satisfaction of the Food & Beverage departments across multiple properties. This role involves strategic leadership in developing the F&B team, creating innovative products and promotions, and ensuring the highest standards of quality, service, and compliance are met across all outlets within the hotel group.
Key Responsibilities:
Lead, train, and inspire F&B managers, supervisors, and culinary teams to consistently achieve and exceed established food preparation and service standards.
Oversee and manage the overall operations of the Food & Beverage departments across the hotel group, ensuring consistency in service delivery, safety, hygiene, and compliance with corporate policies.
Develop and implement strategies to enhance customer relations and guest experiences, maintaining well-developed interpersonal skills.
Collaborate with property-level F&B teams to innovate and drive revenue growth through new product offerings, concepts, and promotions.
Plan, forecast, and manage the financial performance of the F&B departments, including budgeting, cost control, and inventory management.
Monitor performance to ensure all financial targets are met, working closely with property managers to adjust strategies where necessary.
Provide strong leadership, fostering a positive work environment and offering guidance and professional development for employees at all levels.
Ensure efficient day-to-day operations of F&B services across properties, providing strategic direction and support to property teams.
Utilize effective communication and leadership skills to influence, motivate, and lead teams across multiple locations.
Make sound business decisions based on thorough financial analysis, demonstrating integrity and leading by example.
Implement and maintain the highest standards in customer service, ensuring guest satisfaction and long-term loyalty.
Support teams in understanding guest needs and coach staff to enhance service delivery, addressing and resolving guest complaints promptly and professionally.
Ensure F&B teams adhere to food handling, hygiene, and safety regulations, maintaining consistent standards across all properties.
Coordinate with procurement teams to ensure the timely acquisition of products and services that meet quality and cost requirements.
Monitor staffing levels to align with business demands and ensure optimal service delivery during peak times.
Continuously evaluate food quality, presentation, and service to maintain brand standards and guest expectations.
Support team development by identifying training needs, offering mentoring, and fostering professional growth opportunities.
Oversee compliance with health and safety regulations, including food handling certifications and equipment maintenance.
Qualifications & Skills:
Proven experience in a senior F&B leadership role within a multi-property hotel group.
Strong financial acumen with expertise in budgeting, forecasting, and cost control.
Exceptional leadership and communication skills with the ability to manage and motivate teams across multiple locations.
Highly organized and able to work well under pressure, with a results-oriented approach.
Strong commitment to guest satisfaction and service excellence.
Ability to create and implement innovative F&B concepts and promotions to drive revenue and guest engagement.
Thorough understanding of food safety, hygiene, and sanitation standards.
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