HR Operations Generalist

1 month ago


Singapore NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Your career here is about believing in yourself, and taking on great opportunities and new challenges.It's about growing your skills and expertise in your current role and preparing yourself for the future. That's why we encourage you to take every opportunity to grow your career within our great global team.

Are you ready to take the next step in your career?

The HR Operations Generalist role is integral to our organisation's HR function, responsible for efficiently managing various aspects of the employee lifecycle. The role participates in tasks relating to personnel data management, benefits administration, HRIS maintenance, Payroll, employee onboarding, and offboarding processes. The role requires meticulous attention to detail, adherence to HR policies, and effective communication skills will contribute to accurate record keeping and streamlined operations. The role addresses employee inquiries, collaborates with cross-functional teams, and supports HR initiatives to cultivate a productive and harmonious work environment while ensuring compliance with regulations and enhancing the overall employee experience

What you'll be doing

Key Roles and Responsibilities:

  • Seasoned in various HR processes, including payroll, onboarding, benefits administration, employee relations, performance management, and offboarding.
  • Ability to identify opportunities for streamlining HR processes and procedures to enhance efficiency and effectiveness and implement best practices and innovative solutions to optimize workflows and HR operations.
  • Ability to ensure HR activities and processes are in full compliance with relevant employment laws, regulations, and company policies.
  • Specialist in using HR data to generate insights, trends, and metrics that inform decision-making and drive improvements.
  • Accountable for organisational change initiatives within HR operations, providing guidance to employees during transitions.
  • Works across other departments to align HR strategies with organisational objectives and ensure seamless operations.
  • Good understanding of HRIS software for data management, reporting, and analysis, ensuring data accuracy and integrity within the HRIS.


Knowledge, Skills and Attributes:

  • Good understanding of HR processes, policies, and best practices across various functions, including payroll, onboarding, benefits administration, employee relations, performance management, and offboarding.
  • Good understanding of relevant employment laws and regulations to ensure compliance and guide decision-making.
  • Good understanding of HRIS software and tools for efficient data management, reporting, and analytics.
  • Ability to use change management concepts to guide employees through organisational transitions.
  • Good understanding of analyzing HR data to generate meaningful insights and present key metrics to inform strategic decisions.
  • Proficiency in handling complex employee relations matters and conflict resolution through effective communication and mediation.
  • Ability to use budgeting principles to effectively manage HR-related budgets and allocate resources.


Academic Qualifications and Certifications:

  • Diploma in HR Management or similar


Required Experience:

  • Seasoned experience in all aspects of HR operations, including payroll, onboarding, benefits administration, employee relations, performance management, and offboarding.
  • Seasoned skills in using HRIS software for complex data management, reporting, and analytics.
  • Ability to identify inefficiencies, streamline processes, and enhance HR workflows
  • Seasoned experience leading and overseeing HR projects, managing resources, timelines, and deliverables.
  • Ability to manage HR budgets, allocate resources effectively, and demonstrate cost-conscious decision-making.
  • Demonstrated ability to introduce innovative solutions and best practices to improve HR operations.

Skills Summary

HR Employee Relations, Human Resources Compliance, Human Resources Policies, Human Resources Processes, Project Management, Service Models

What will make you a good fit for the role?

Workplace type:

Hybrid Working

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
  • Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.

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