Guest Service Assistant

1 month ago


Singapore RK RECRUITMENT PTE. LTD. Full time

Guest Service Assistant (Salary Up To $2600/ Sentosa & CBD/ Hotel Line/ 5 days/ Urgent Hiring)

Job Info:

  • 5 days work week: 44hrs/week
  • Fair Rotational Shift (Only OT during Peak seasons, seldom OT)
  • Location: Sentosa/ CBD

Job Scope:

  • Work closely with the Assistant Manager to deliver courteous and efficient services to guests, handling guest complaints, requests, and inquiries with responsiveness and tact.
  • Maintain regular communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures.
  • Establish rapport with in-house guests and those on extended stays, providing assistance as required.
  • Conduct courtesy calls to guests to ensure their comfort and satisfaction.
  • Stay informed about tourist-related information to better assist guests.
  • Manage and replenish stock of promotional materials for daily operations.
  • Approach any additional tasks assigned by superiors with diligence and professionalism.

For quicker response, applicants who express interest in this job advertisement, kindly WhatsApp your personal particulars to in the following format.Position: GSAFull name:Residential area:Period of commitment:By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.*We regret to inform that only shortlisted candidates would be notified*We wish you all the best in your career search.EA License No: 20C0280EA Personnel No: R EA Personnel Name: Chan He Guang



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