Senior Digital Solution Consultant

3 weeks ago

Singapore ServiceNow Full time
Company Description

At ServiceNow, our technology is dedicated to improving the world for everyone, driven by our talented individuals. We operate at high speed because we understand the importance of acting quickly, and our ability to innovate sets us apart when it comes to serving our customers and communities. By becoming a part of ServiceNow, you join a team of ambitious individuals who possess a relentless curiosity and a passion for creativity. We acknowledge that your productivity thrives when you lead a fulfilling life and utilize your unique skills, so we ensure to facilitate that. Together, we dare to dream big, supporting one another in turning both individual and collective aspirations into reality. The future is ours to shape, and it commences with you.

With a customer base exceeding 7,700, we cater to around 85% of the Fortune 500 companies, and we take pride in being recognized as one of the Best Companies to Work For by FORTUNE 100 and as World's Most Admired CompaniesTM.

Discover more about Life at Now on our blog and gain insight from our employees regarding their experiences at ServiceNow.

If you are uncertain about meeting all the job requirements but feel enthusiastic about the role, we encourage you to apply. At ServiceNow, we are devoted to establishing an inclusive environment where all voices are acknowledged, valued, and respected. We extend a warm welcome to all candidates, including those from diverse backgrounds not traditionally associated with this role. We firmly believe that skills and experience are interchangeable, and having a bold vision makes one an outstanding candidate.

Job Description

We are in search of a skilled and dynamic technical presales/architect professional. As a solution consultant, you will play a crucial role within our presales team, contributing to unlocking the full potential of the ServiceNow platform for our core clients. Your role will involve utilizing your technical and functional knowledge to construct compelling value propositions, solutions, demonstrations, proof-of-concepts, and programs tailored to our clients. We expect you to possess problem-solving abilities, creativity, and narrative skills to demonstrate to our clients the real essence of digital transformation through ServiceNow.

Responsibilities:

  • Solution Evangelism: Serve as a key technical advisor and product proponent, articulating technology and product positioning to both technical and business users.
  • Customer Engagement: Lead exploration sessions to grasp customer challenges and needs, transforming them into effective ServiceNow solutions.
  • Solution Architecture: Develop and suggest innovative solutions utilizing the Now Platform, ensuring alignment with client goals and business results.
  • Collaboration and Leadership: Collaborate closely with the sales, technical, and delivery teams to ensure seamless and comprehensive solution delivery.
  • Sales Strategy: Contribute to the sales approach and propel opportunities from qualification to closure, reaching sales objectives.
  • Continuous Learning: Stay updated on ServiceNow platform enhancements, new features, and industry trends to stay ahead and offer value to clients.
Qualifications

To excel in this role, you should have:

  • 5+ years of experience in technical presales, showcasing a track record of driving new business sales for enterprise-level solutions
  • Experience with low-code application development platforms
  • A solid foundation in application development, encompassing technical skills such as Javascript, AngularJS, ReactJS, Database Management, HTML5, CSS, jQuery
  • A comprehensive understanding of integration methods like SOAP, REST, JSON, JDBC
  • Any exposure to other technologies like RPA, OCR, Generative AI, Process Mining, etc., would be advantageous
  • Experience in establishing CICD practices and source control integrations is beneficial
  • Thorough knowledge of the ServiceNow platform and holding ServiceNow certifications (CSA, CAD) is highly preferred
  • Effective stakeholder management capabilities, engaging with diverse personas ranging from developers to the C-Suite
  • A consultative approach, focusing on process enhancement methodologies
  • Above all, outstanding communication, storytelling, and presentation skills

FD21

Additional Information

ServiceNow practices Equal Employment Opportunities. All qualified applicants receive fair consideration for employment regardless of race, color, creed, religion, sex, sexual orientation, national origin, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other legally protected category.

At ServiceNow, we prioritize flexibility and trust in our modern work environment. To explore our work personas - flexible, remote, and in-office requirements, kindly check our detailed information.

If you need reasonable accommodation to complete any part of the application process, or face limitations in accessing the online application system, reach out to us for alternative application methods.

For roles involving access to technical data subject to export control regulations like Export Administration Regulations (EAR), ServiceNow may need to secure export licensing approval from the U.S. Government for certain individuals. All employments are subject to ServiceNow obtaining any necessary export license or approval from the U.S. Government.

Please Note: Beware of deceptive job postings/job scams. Learn to identify red flags and safeguard yourself from fraudulent activities. Authentic ServiceNow job listings are available exclusively on the ServiceNow Careers website.

From Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are independent entities and do not endorse the products or services of ServiceNow.

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