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F&B Captain
4 months ago
Job Duties:- Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.- Serve food courses and alcoholic beverages to guests. - Set tables according to type of event and service standards. - Answer questions on menu selections. - Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. - Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. - Record transaction in MICROS system at time of order.- Check in with guests to ensure satisfaction with each food course and/or beverages. - Maintain cleanliness of work areas, chinawear, glass, etc., throughout the day. - Complete closing duties, including restocking items, turning off lights, etc.
- Present physical and accurate check to guest and process payment.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Perform other reasonable job duties as requested by Supervisors.