F&B Team Lead

3 weeks ago


Singapore PENINSULA EXCELSIOR SINGAPORE, A WYNDHAM HOTEL Full time
Roles & Responsibilities

As a key member of the PENINSULA EXCELSIOR SINGAPORE, A WYNDHAM HOTEL team, the F&B Captain will be responsible for upholding the highest service standards with a customer-centric approach. This includes contributing ideas to enhance the operational and environmental aspects of the hotel, providing top-notch customer service to all guests, and presenting menus, recommending food & beverages, and promoting specials food & drink items.

The ideal candidate will have a minimum of 2 years' experience as a Captain in a high-quality restaurant and a diploma / certificate in Nitec / Higher Nitec specializing in Hospitality Services. They will also possess excellent interpersonal and communication skills, a positive, energetic, motivated, and committed attitude, and strong knowledge of food and beverage service.

  • Key Performance Indicators (KPIs) include ensuring cleanliness standards in the outlet, assisting the Manager in planning and organizing special events, and adhering to Food & Beverage safety and hygiene policies.
  • The F&B Captain will also be responsible for continuously inspecting equipment to ensure proper maintenance and developing and implementing training programs for junior staff to improve service quality and upselling.

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