F&B Team Lead

8 hours ago


Singapore Marina Bay Sands Full time

Job Overview

Marina Bay Sands is seeking a skilled F&B Supervisor to join their team. This role is responsible for assisting the Manager and Assistant Managers in planning, coordinating, and managing staff and services to ensure efficient operations and high customer service standards.

Key Responsibilities:

  • Lead a team of Captains and Service Attendants to provide quality experiences for guests
  • Work with team members to minimize wastage and increase productivity
  • Monitor cashiering procedures and labor productivity ratios
  • Respond to guest comments and complaints in a timely and professional manner
  • Supervise, mentor, train, schedule, and evaluate team members
  • Maintain a work environment that promotes teamwork and positive feedback

Requirements:

  • Minimum Secondary school education with 'O' Level passes; Diploma in any field is an advantage
  • Minimum 3 years in a guest service/guest contact role, preferably in a hospitality organization
  • Possess food hygiene and safety certification
  • Knowledge of Asian and Western cuisines, their preparation, and service
  • Fluent in English and Mandarin, knowledge of additional languages a plus
  • Able to work on rotating shifts, weekends & public holidays

Estimated Salary: SGD $45,000 - SGD $60,000 per annum, depending on experience.


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