Assistant Reservations Manager
1 month ago
Good Staff's BenefitStaff Benefits (Full-Time Staff):- CPF Contribution- Birthday Leave- 13th Month Bonus (AWS)- Variable Bonus- Annual Increment- Medical Benefit- Dental Benefit- Annual Leave- Staff Discounts (Accommodation only)************************************************************
Designation : Assistant Reservations Manager**Experience in Hotel as Assistant Reservations Manager is a MUST
Work Day : 5 days per week (Rest day on Sunday + One weekday)Working Time : 8.30am~6.00pm / 9.30am ~7.00pm**MUST Be able to work Rotating shift Salary: up to $4,000 (basic) + $140 (Fixed Monthly Meal Allowance) ************************************************************
Job Scopes : - Handle guest telephone and email inquiries, and improve guest experience score.- Offer appropriate room types, price inclusions, upsell and handle price objections.- Ensure all reservations are thoroughly reviewed prior to guest's arrival- Review daily reservation booked, reservation cancelled, and arrival report- Manage group block activities, e.g. cut-off dates, rooming lists, pick-up, wash, etc.- Track sales and promotions, and provide feedback to Sales & Marketing departments.- Manage department's roster, and guide team members in executing operational tasks.- Advocate Revenue Management culture across all hotel departments- Communicate rates, monitor call quality, and manage forecast, pick-up and actual revenue data.
Interested candidate may wish to Call / WhatsApp :
Lighthouse Recruitment Pte Ltd (19C9852)Koh Junhao (Royston) | Reg No: R1987463
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