Reservations Officer
1 month ago
Job Responsibilities
- Assist Senior Reservations Officer in processing individual and group reservations in a systematic and professional manner
- Ensures all booking details are accurately entered into the computer system
- Responds to guest requests via faxes, vouchers, mails and internet correspondence in a timely and confidential manner
- Files and maintains reservation correspondence in accordance to Hotel's standards
- Maintains confidentiality of all room rates and selling/sales strategies of the department
- Familiarize with the latest update knowledge of the Hotel's products and services especially in the area of reservations handling and processing
- Performs any other duties and responsibilities as and when assigned by the Management
Education and Work Experience
- GCE 'O' Level
- Experience in customer contact center preferred
- Familiar with Opera PMS System application preferred
- Possesses good telephone etiquette and telemarketing sales techniques
-
Reservations Officer
1 month ago
Singapore CARLTON HOTEL (SINGAPORE) PTE LTD Full timeRoles & ResponsibilitiesJob Responsibilities1. Assist Senior Reservations Officer in processing individual and group reservations in a systematic and professional manner2. Ensures all booking details are accurately entered into the computer system3. Responds to guest requests via faxes, vouchers, mails and internet correspondence in a timely and confidential...
-
Reservations Officer
1 month ago
Singapore CARLTON HOTEL Full timeJob Responsibilities Assist Senior Reservations Officer in processing individual and group reservations in a systematic and professional mannerEnsures all booking details are accurately entered into the computer systemResponds to guest requests via faxes, vouchers, mails and internet correspondence in a timely and confidential mannerFiles and maintains...
-
Reservations Officer
4 weeks ago
Singapore Carlton Hotel (singapore) Pte Ltd Full timeJob Responsibilities1. Assist Senior Reservations Officer in processing individual and group reservations in a systematic and professional manner2. Ensures all booking details are accurately entered into the computer system3. Responds to guest requests via faxes, vouchers, mails and internet correspondence in a timely and confidential manner4. Files and...
-
Reservations Officer
4 weeks ago
Singapore Tpc Hotel Pte. Ltd. Full timeJob Responsibility Reservations/OTS Agent:Responsible for handling telephone enquiries, accepting reservations and subsequently inputting it into the system.Report directly to the Reservations ManagerBe well versed in ResavisonWork closely with all Front Office and Sales & Marketing providing lead advice and constant 'feedback' concerning both enquiries and...
-
Reservation Officer
1 month ago
Singapore HOI HUP NOVENA PTE. LTD. Full timeRoles & ResponsibilitiesJOB SUMMARYOversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine...
-
Reservation Officer
4 weeks ago
Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full timeMaking reservations for customers based on their various requirements and budgetary allowances.Ensure all information pertaining to reservations is properly entered into the system on a timely manner.Assist to check on room availability.Process and monitor advance deposits/prepayment on reservations.Prepare invoices and sending confirmation details to...
-
Reservation Officer
4 weeks ago
Singapore Hoi Hup Novena Pte. Ltd. Full timeJOB SUMMARYOversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type....
-
Reservations Officer
5 days ago
Singapore PULLMAN SINGAPORE HILL STREET Full timeSummaryThis position is responsible for answering and responding effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner.ResponsibilitiesRespond to enquiries about hotel products and services by telephone and email according to standard guidelines. Maintain complete knowledge of all food & beverage services, outlets...
-
Admin & Reservations Officer
3 days ago
Singapore U-FREIGHT SINGAPORE PTE LTD Full timeRoles & Responsibilities 5.5 day week Handle reservation requests, telephone calls and emails Book services with airlines Handle day-to-day reservation related matters Work closely with internal departments to fulfil customers’ orders Arrange timely pickup and delivery of cargos to and from customers according to schedules Assisting customers as and...
-
Reservations Executive
4 days ago
Singapore MERCURE SINGAPORE BUGIS Full timeRoles & ResponsibilitiesDuties and Responsibilities Reporting directly to the Assistant Reservations Manager, the Reservations .Executive is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system. Work closely with all Front Office and Sales & Marketing colleagues, and in particular,...
-
Reservations Executive
5 days ago
Singapore Mercure Singapore Bugis Full timeDuties and ResponsibilitiesReporting directly to the Assistant Reservations Manager, the Reservations .Executive is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system.Work closely with all Front Office and Sales & Marketing colleagues, and in particular, Sales & Marketing, providing...
-
Reservations Agent
6 days ago
Singapore MERCURE SINGAPORE BUGIS Full timeRoles & ResponsibilitiesDuties and Responsibilities Reporting directly to the Assistant Reservations Manager, the Reservations Agent is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system. Work closely with all Front Office and Sales & Marketing colleagues, and in particular, Sales &...
-
Reservations Agent
5 days ago
Singapore Mercure Singapore Bugis Full timeDuties and ResponsibilitiesReporting directly to the Assistant Reservations Manager, the Reservations Agent is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system.Work closely with all Front Office and Sales & Marketing colleagues, and in particular, Sales & Marketing, providing lead...
-
Reservation Assistant
1 month ago
Singapore GRAND MERCURE ROXY HOTEL Full timeRoles & Responsibilities· Answer telephone enquiries pertaining to reservation of hotel's rooms, room rates, etc.· Process reservations into the hotel system· Create and maintains reservation records by date of arrivals.· Ensure all reports are updated and filed correctly.· Attend to enquiries through reservations hotlines and email.· Perform other...
-
Reservation Executive
7 days ago
Singapore SHANGRI-LA HOTEL LIMITED Full timeRoles & ResponsibilitiesAs a Reservation Executive, We Rely On You To Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities Assist to maintain effective booking processes and follow through guest bookings Deliver an exceptional customer experience at the point of booking with both...
-
Reservation Sales Officer
2 weeks ago
Singapore Singapore Marriott Tang Plaza Hotel Full timeJOB SUMMARYRespond quickly and efficiently to all reservations-related requests made by prospective hotel guests, corporate bookers, travel agents and co-workers. Promotes room sales through phone contacts and maintains a good relationship with business contacts. Assist the Reservations Manager to ensure the smooth operation of the department. This includes...
-
Admin & Reservations Officer
5 days ago
Singapore U-freight Singapore Pte Ltd Full time5.5 day weekHandle reservation requests, telephone calls and emailsBook services with airlinesHandle day-to-day reservation related mattersWork closely with internal departments to fulfil customers' ordersArrange timely pickup and delivery of cargos to and from customers according to schedulesAssisting customers as and when required without compromising on...
-
Reservations Officer
5 days ago
Singapore PULLMAN SINGAPORE HILL STREET Full timeSummaryThis position is responsible for answering and responding effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner.ResponsibilitiesRespond to enquiries about hotel products and services by telephone and email according to standard guidelines. Maintain complete knowledge of all food & beverage...
-
Reservation Sales Officer
1 week ago
Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full timeRoles & ResponsibilitiesJOB SUMMARY Respond quickly and efficiently to all reservations-related requests made by prospective hotel guests, corporate bookers, travel agents and co-workers. Promotes room sales through phone contacts and maintains a good relationship with business contacts. Assist the Reservations Manager to ensure the smooth operation of the...
-
Airline Reservations
2 weeks ago
Singapore Worldwide Aviation Sales Pte Ltd Full timeAs an Airline Reservation Officer, you are required to provide travel information over the telephone/email to customers of the airline. You will need to attend to walk-in as well as travel agencies' inquiries. You must ensure that you are informed of the airline you are handling typically the flight schedules, fare information, auxiliary services, and other...