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Business Operations Manager
2 weeks ago
As part of the Asia Business Operations Team, the Manager plays a critical role in the success of the Asia region.
The Manager requires a combination of Salesforce and Tableau knowledge, operational expertise, and influencing skills to assist the Sales and Account Management team in hitting their targets.
Working in a fast-paced environment, the Manager will strike a balance between influencing the desired behaviours whilst enforcing good discipline when required.
In summary, the key personal attributes of the Manager include:
- Being a source of positive energy with a committed and enthusiastic "cando" attitude
- High degree of personal motivation to thrive and proactively deliver results without the need for close supervision
- Ability to influence at all levels, both in person and remotely
- Preparedness to coach the knowledge and disciplines required for the business to meet its targets and goals
- Ability to think critically, analyse complex data and translate the results into actionable deliverables, messages and reports
- A pragmatic but detailed execution focus with the ability to operate under time pressure and deliver 'right first time' information
- Ability to prioritise whilst managing multiple activities
Essential skills and experience:
- Established analytical skills and sound business acumen
- Strong organisational and project management skills
- Superior presentation and articulation skills as well as effective written and verbal communication
- Expertise in data analytics, Salesforce and key BI tools such as Tableau or Power BI
- 5 years+ track record in an operations role or similar
Primary Responsibilities:
- Salesforce Administration
- User management, creation and maintenance of custom reports, dashboards, campaigns and prepipeline management
Tableau
- Development and management of custom Tableau dashboards
Process Expertise
- Subject Matter Expert (SME) for sales process, issue escalation and resolution. Provision of high level endtoend sales process and advice on best practice
Data Management
- Cleanup and maintenance of account data, lead, opportunity and contact records in Salesforce
Reporting
- Ownership of regular and adhoc reporting requests
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities.
Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries.However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business.
You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth.
Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.We are proud to be an equal opportunities employer.
This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.
Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Please take a moment to read thisprivacy notice
carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained,
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