HR Specialist

2 weeks ago


Singapore CONNECTe International Pte Ltd Full time

Job Description:

  • Be responsible for the successful execution of HR Operations and Lifecycle processes, policies and standard operating procedures and administer daytoday HR related transactions including promotions, salary changes end of employments, onetime payments, verification of employment, employee inquiries, submission of Governmentrelated surveys, liaise with statutory boards.
  • Provide customer service support and manage service delivery metrics and/or thirdparty supplier performance in relation to the assigned processes
  • Drive increased productivity and compliance through process improvements, standardization, and simplification within assigned area(s)
  • Monitor team queue in the case management tool and selfassign cases as appropriate and log each query in the case management tool, resolve query/request by referring to company policies and standard operating procedures
  • Maintain high standards of accuracy, timeliness, and quality to ensure compliance with relevant legal and policy requirements
  • Communicate and share processes, policies, and other relevant documentation to employees needed to resolve the query/ issue
  • Oversee and provide support on time and attendance for hourly employees
  • Supporting Data Integrity initiatives in all HR Systems
  • Provide adhoc operational support for assigned process

Requirements:

  • Minimum Diploma in HR/Business or related discipline.
  • 35 years prior HR professional work experience, preferably in a HR Operations or shared services role.
  • Previous experience in HR Operations, onboarding, offboarding, Payroll & Benefits, and/or Global Mobility Services preferred
  • Familiar with the local employment regulations
  • Self motivated and ability to work independently
  • Critical thinking and problemsolving skills
  • Good interpersonal and communication skills
  • Ability to handle sensitive situations and maintain a high degree of confidentiality
  • Knowledge in service request management tools, MS Office, Workday, and/or other HR related tools

Required Skills:

Support Data Integrity Performance Onboarding Service Delivery Confidentiality Critical Thinking Metrics Salary Payroll Regulations Payments MS Office Documentation Customer Service Communication Business Management

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