Quality Service Manager

BreakFast at Fluffy's Boutique Pet Hotel & Grooming (BFF) is a leading hotel in Singapore for Canine friends. A leading provider in Pet Care, BFF offers boarding, daycare and grooming in an immaculate and impressive establishment. The expert team at BFF also provides dietary, training and behaviour advice and offers basic medical care, supplements and care...

Roles & ResponsibilitiesThe main responsibilities and tasks of this position are listed as, but not limited to the following: Lead and support all Guest Experience initiatives at the property. Support the Department Head in driving a guest centric culture in the hotel and create awareness and understanding among all associates on the importance of Guest...

Roles & ResponsibilitiesAs a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of...

Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)Ensure cleaning teams adhere to safety measures to during cleaning operationAssist in budget planning for cleaning operationsReview daily cleaning job reports for...

Family Group: AdministrationThe function of Quality Service Management (QSM) is critical in the consistent delivery of the highest standards in Patient Experience and increasing positive advocacy for Woodlands Health (WH).We are seeking a highly analytical and detail-oriented individual to join our team as a Service Quality Analyst. In this role, you will be...

Job descriptionSome careers shine brighter than othersIf you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.IT Operations manages the...

Roles & ResponsibilitiesResponsibilities:Establishing Service Quality Standards: Develop and implement robust service quality standards in alignment with industry best practices and regulatory requirements. Define key performance indicators (KPIs) and service level agreements (SLAs) to measure and maintain service excellence across all customer...

Roles & ResponsibilitiesPrimary Responsibilities and Key Roles: Enhance endtoend customer journey through:Customer feedback management (VOCs, Service audits, Data analysis & insights, etc.) Active engagement of relevant stakeholders to address customer pain points Ownership of Service Recovery guidelines to empower front liners to resolve customer issues...

Job Description:APAQ Group is a highly skilled regional specialist company, focusing on air quality and meteorological monitoring systems. We provide governments, industries and environmental companies with consulting and training services on air pollution impact assessment and control strategy, and undertake turn-key contracts on supply, operation and...

APAQ Group is a highly skilled regional specialist company, focusing on air quality and meteorological monitoring systems. We provide governments, industries and environmental companies with consulting and training services on air pollution impact assessment and control strategy, and undertake turn-key contracts on supply, operation and maintenance of air...

As a General Manager, you are responsible for leading a team to run the day-to-day operations and fulfil the following responsibilities:Job responsibilities: - Creating and implementing strategies to grow the company's business Planning and managing the manpower to ensure no disruption to the operations Ensuring that the team can deliver quality service to...

Key Responsibilities Work collaboratively with internal teams to engage client to understand business priorities and training needs. Plan, design and develop contextualized blended course materials for corporate training. Create and review curriculum documents, including proposals and assessments, to ensure alignment with course objectives and client...

Job Description Summary: The Quality Manager is responsible for overall compliance of Quality Management System for the plant. This role reports to the Service Center Manager.Roles and Responsibilities Ownership includes both quality assurance and quality control. Includes quality assurance of products, services, manufacturing processes. Includes conformance...

Job Description & Requirements- Job Highlights_ Immediate Hiring & Full-Time Permanent Job Role Competitive Salary Package 13th month Bonus- Job Description / Responsibility_ Carry out daily frontline duties as assigned by the management. Follow the job order processes as stated in the Retailer Training Guidelines. Ensure all orders are completed on time and...

Join Our Team as a Business Development ManagerAre you a dynamic and driven individual with a passion for making a positive impact on indoor air quality? Look no further Quality Air Solutions, a leading distributor of premium air purifiers for commercial use, is seeking a skilled and motivated Business Development Manager to expand our reach and drive growth...

As a General Manager, you are responsible for leading a team to run the day-to-day operations and fulfil the following responsibilities:- Job responsibilities: -_ Creating and implementing strategies to grow the company's business Planning and managing the manpower to ensure no disruption to the operations Ensuring that the team can deliver quality service...

**Responsibilities Monitor and manage Authority's contact centre; Manage and enhance Authority's Customer Management System (CMS) by working closely with system vendor on the deployment of system enhancements by stipulated timeline; Ensure that final replies are issued to feedback providers within the service timelines Respond to requests from operation...

What the role is: Are you a detail-oriented, passionate individual who thrives on ensuring exceptional service quality in the public sector? Do you have a knack for setting and exceeding standards, conducting audits, and enhancing quality criteria? If so, we have an exciting opportunity for you to shine as our Service Quality Assurance Officer!What you...

What the role is:Are you a detail-oriented, passionate individual who thrives on ensuring exceptional service quality in the public sector? Do you have a knack for setting and exceeding standards, conducting audits, and enhancing quality criteria? If so, we have an exciting opportunity for you to shine as our Service Quality Assurance Officer!What you...

Customer Service Quality Manager (Luxury Retail / Consumer Retail) Leading Luxury Retail MNC Strategic Leadership Role Location: Singapore, Singapore About Our Client Our client is a distinguished French luxury brand is celebrated for its minimalist design, impeccable craftsmanship, and timeless elegance. The brand has become a symbol of modern luxury,...