Client Experience Director

1 week ago


Singapore Aon Corporation Full time
Client Experience Director, Health Solutions APAC

Aon is all about making better decisions

At Aon, we are dedicated to shaping decisions that protect and enhance people's lives worldwide.

As a team, we are united through trust, inclusivity, and diversity, and we are enthusiastic about supporting our colleagues and clients to achieve success.

What a day looks like
  • Supporting Business Growth
    • Manage the pipeline of Advisory & Specialty group, conduct operational meetings with key partners, and support Industry Practice Leaders and International People Solutions in acquiring new leads and industry penetration strategies.
    • Oversee large sales opportunities, including the implementation of standard sales tools.
  • Messaging and Materials Development
    • Collaborate to create marketing and communications strategies, plan client events, and manage direct marketing efforts for key market updates.
    • Regularly review and enhance sales materials and landing pages.
  • Thought Leadership and Marketing Campaigns
    • Contribute to thought leadership and original research, work on marketing campaigns, and ensure campaigns' relevance in the region.
    • Develop internal activation strategies to complement client communications.
  • Performance and Measurement
    • Lead the client feedback process, ensuring efforts are tracked for ROI.

Skills and experience for success
  • Sales & marketing experience with a background in insurance and health brokerage.
  • Demonstrated ability as a strategic business leader, proficient in integrating concepts into impactful marketing initiatives.
  • Excellent communication skills and the ability to simplify complex ideas.
  • Strong management skills with both internal and external partners.
  • Ability to multitask, self-motivate, and adapt to changing situations.
  • Bachelor's degree required, MBA in Business, Marketing, or Marketing Management preferred.

How we support our colleagues

Alongside our benefits package, we foster a diverse workforce and provide a flexible, inclusive environment that promotes work-life balance and wellbeing. Colleagues enjoy two "Global Wellbeing Days" yearly and have access to various work style solutions. Our focus on continuous learning empowers you to grow and succeed, making you more connected and valued within Aon. We embrace Smart Working, recognizing flexibility beyond physical work locations.

Aon values innovation and diversity, creating a workplace where everyone can be themselves. We are committed to equal opportunities and provide accommodations for individuals with disabilities throughout the job application and employment process.



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