Client Experience

2 weeks ago


Singapore KLAY CAPITAL PTE. LTD. Full time

Key Responsibilities:

  • Manage frontofhouse suite of services that would create a lasting impact for the discerning clientele.
  • Impeccable and responsible housekeeping standards, Art curation, inhouse curated events and related program assistance
  • Creating internal and external partnerships and engagement processes required for the inhouse tailored services to be deployed.
  • Build curated relationships with key external partnerships relevant to the business platform
  • Procurement and management of necessary inventory for services rendered.
  • Input and maintenance of CRM, RSVPs and required Client Experience templates, both online and offline, for global connect and coordination
  • Able to engage and support internal stakeholders on Office Management via office procurement & vendor management
  • Dealing with external IT service provider & medical insurance company on employee queries.
  • Managing basic new employee onboarding and employee exit formalities.
  • Some knowledge and experience in local market office HR processes and handling basic enquiries
  • Liaising with internal executives on various tasks like travel, schedule management (CEO)

Experience:

  • Those with min 3 years in VIP customercentric environments ranging from Wealth Management customerservice roles, hospitality concierge and luxury tourism sectors.
  • Have a trackrecord of service excellence, very proactive and preemptive, solutionsdriven and actionoriented towards creating the best customer experiences.
  • Have experience in office management and backend support for internal stakeholder processes


  • Singapore Endowus Full time

    Endowus is Asia's leading fee-only digital wealth platform. Licensed by the Monetary Authority of Singapore (MAS) and Hong Kong Securities & Futures Commission (SFC), Endowus is the first digital advisor in the region to span both private wealth (Cash) and public pension savings (CPF & SRS in Singapore), helping all investors grow their money with expert...


  • Singapore FLYWIRE (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesAre you ready to trade your job for a journey? Become a FlyMate!Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform,...


  • Singapore Aon Corporation Full time

    Client Experience Director, Health Solutions APACAon is all about making better decisionsAt Aon, we are dedicated to shaping decisions that protect and enhance people's lives worldwide.As a team, we are united through trust, inclusivity, and diversity, and we are enthusiastic about supporting our colleagues and clients to achieve success.What a day looks...


  • Singapore CHIANG KONG CRAFTSMAN PTE. LTD. Full time

    Daily walk in customer enquires Managing data and correspondence of company suppliers Positive chartacter traits Able to converse in english or chinese Able to work weekend and PH, (6days/week)- help to built up a team with company Improve company client experience process Work in a renew enviroment ( East ) Call for interview Singaporean Only)


  • Singapore AUDEMARS PIGUET (SINGAPORE) PTE LTD Full time

    This position will be responsible to implement the brand's client experience strategy, support the Management and be the bridge between Brand / Retail team and front line staff.The incumbent will play a key role in driving the understanding of client preferences, manage client engagement action plans, measure and ensure delivery of quality client experience...


  • Singapore Advisors Alliance Group Full time

    Position Overview: Are you passionate about client satisfaction and eager to gain hands-on experience in the financial services sector? We are seeking enthusiastic interns to join our Client Experience and Support team. This internship offers a unique opportunity to delve into various aspects of client service, policy management, and research within a...


  • Singapore Advisors Alliance Group Full time

    Position Overview:Are you passionate about client satisfaction and eager to gain hands-on experience in the financial services sector? We are seeking enthusiastic interns to join our Client Experience and Support team. This internship offers a unique opportunity to delve into various aspects of client service, policy management, and research within a...


  • Singapore Advisors Alliance Group Full time

    Position Overview:Are you passionate about client satisfaction and eager to gain hands-on experience in the financial services sector? We are seeking enthusiastic interns to join our Client Experience and Support team. This internship offers a unique opportunity to delve into various aspects of client service, policy management, and research within a...


  • Singapore FIRSTCOM ACADEMY PTE. LTD. Full time

    Roles & ResponsibilitiesAs a subsidiary of FirstCom Solutions, Firstcom Academy is no stranger to the needs of SMEs and the digital economy. We are focused on addressing the knowledge and skills gaps faced by employees and employers as more businesses make the offline-to-online transition.At FirstCom Academy, we’re helping busy professionals transform and...


  • Singapore T. Rowe Price Full time

    There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career...


  • Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesJOB SUMMARY· To comply with the processes on cash handling and branch operations as per Branch Operations Manual· To manage Branch operational risk and ensure controls are in place· To resolve client complaints/feedbacks/issues and manage clients service expectations· Activate, educate & direct clients to utilise digital/self-...


  • Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesJOB SUMMARY· To comply with the processes on cash handling and branch operations as per Branch Operations Manual· To manage Branch operational risk and ensure controls are in place· To resolve client complaints/feedbacks/issues and manage clients service expectations· Activate, educate & direct clients to utilise digital/self-...


  • Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesJOB SUMMARY· To comply with the processes on cash handling and branch operations as per Branch Operations Manual· To manage Branch operational risk and ensure controls are in place· To resolve client complaints/feedbacks/issues and manage clients service expectations· Activate, educate & direct clients to utilise digital/self-...

  • Client Experience

    4 weeks ago


    Singapore Advisors Alliance Group Full time

    Position Overview: Are you passionate about client satisfaction and eager to gain hands-on experience in the financial services sector? We are seeking enthusiastic interns to join our Client Experience and Support team. This internship offers a unique opportunity to delve into various aspects of client service, policy management, and research within a...


  • Singapore Louis Vuitton Full time

    POSTEWe are looking for a Client Relations and Experience Intern to join our teamDuties & Responsibilities Assist in clienteling projects (festive, store opening, fashion) followup with local teams and relevant external stakeholders. Assist in supporting the adoption of guidelines by local markets to elevate client experience standards (i.e. ensuring...

  • Programme Coordinator

    1 month ago


    Singapore aquaDucks Part time

    The role As a Programme Coordinator & Client Experience Officer, you will be the friendly face and voice of our swim school, ensuring that every interaction with our clients is positive and memorable. Your responsibilities include: Greeting clients and the families warmly and assisting them with inquiries, registrations and scheduling. Providing information...

  • Financial Advisor

    1 month ago


    Singapore CT SOLUTIONS (PTE. LTD.) Full time

    Roles & ResponsibilitiesJob Description Well Established Singapore Based Financial Advisory Firm Tailored Training: Gain essential CMFAS certifications and skills through structured courses, with mentoring from dedicated managers. Student Funding Programme: Benefit from our corporate financing scheme specifically designed for university students,...

  • Financial Advisor

    4 weeks ago


    Singapore CT SOLUTIONS (PTE. LTD.) Full time

    Roles & ResponsibilitiesJob Description Well Established Singapore Based Financial Advisory Firm Tailored Training: Gain essential CMFAS certifications and skills through structured courses, with mentoring from dedicated managers. Student Funding Programme: Benefit from our corporate financing scheme specifically designed for university students,...

  • Executive - Quotation

    2 weeks ago


    Singapore PRIVATE CLIENT SERVICES BY MERCER PTE. LTD. Full time

    Key Responsibilities: Sales Quotation Support Prepare and send Quotation Highlights & monthly reports promptly Prepare Insurer's Policy Illustration Familiar with various insurers' software and product features Handle enquiries from internal and external stakeholders Provide timely assistance to consultants / bankers such as prepare and courier Client...


  • Singapore WOLA RECRUITMENT PTE. LTD. Full time

    Job Duties:Administrative Support: Provide general administrative support to the team and management.Data Entry and Maintenance: Assist in data entry tasks such as updating databases, inputting information into spreadsheets, and maintaining records accurately and efficiently.Customer Service: Offer courteous and professional assistance to internal and...