Client Experience and Support Intern

4 weeks ago


Singapore Advisors Alliance Group Full time

Position Overview:

Are you passionate about client satisfaction and eager to gain hands-on experience in the financial services sector? We are seeking enthusiastic interns to join our Client Experience and Support team. This internship offers a unique opportunity to delve into various aspects of client service, policy management, and research within a thriving industry.

Key Responsibilities:

  • Craft clear and concise policy summaries to aid clients in understanding their portfolio and benefits.
  • Assist in the efficient processing of claims, ensuring timely and accurate resolutions for clients.
  • Support the team in facilitating policy changes and updates according to client needs and industry regulations.
  • Maintain accurate and up-to-date client records within our database systems, ensuring data integrity and confidentiality.
  • Conduct research on fund performance and market trends to support decision-making processes and enhance client portfolios.
  • Collaborate with team members on various ad-hoc tasks and projects as needed, contributing to the overall success of the team.

Qualifications:

  • Students/ ORD Personals pursuing a diploma/ degree are welcome to apply
  • Singaporeans/ PRs preferred
  • Excellent communication skills, both verbal and written.
  • Strong attention to detail and organizational abilities.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Ability to work independently and as part of a team in a fast-paced environment.

Benefits:

  • Gain practical experience in the financial services industry.
  • Mentorship opportunities with seasoned professionals.
  • Exposure to diverse aspects of client management and support.
  • Networking opportunities within the company and industry.

Duration: 3 months



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