Client Experience and Support Intern
4 weeks ago
Position Overview:
Are you passionate about client satisfaction and eager to gain hands-on experience in the financial services sector? We are seeking enthusiastic interns to join our Client Experience and Support team. This internship offers a unique opportunity to delve into various aspects of client service, policy management, and research within a thriving industry.
Key Responsibilities:
- Craft clear and concise policy summaries to aid clients in understanding their portfolio and benefits.
- Assist in the efficient processing of claims, ensuring timely and accurate resolutions for clients.
- Support the team in facilitating policy changes and updates according to client needs and industry regulations.
- Maintain accurate and up-to-date client records within our database systems, ensuring data integrity and confidentiality.
- Conduct research on fund performance and market trends to support decision-making processes and enhance client portfolios.
- Collaborate with team members on various ad-hoc tasks and projects as needed, contributing to the overall success of the team.
Qualifications:
- Students/ ORD Personals pursuing a diploma/ degree are welcome to apply
- Singaporeans/ PRs preferred
- Excellent communication skills, both verbal and written.
- Strong attention to detail and organizational abilities.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Ability to work independently and as part of a team in a fast-paced environment.
Benefits:
- Gain practical experience in the financial services industry.
- Mentorship opportunities with seasoned professionals.
- Exposure to diverse aspects of client management and support.
- Networking opportunities within the company and industry.
Duration: 3 months
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