Client Experience Associates
Found in: Talent SG 2A C2 - 3 weeks ago
As a subsidiary of FirstCom Solutions, Firstcom Academy is no stranger to the needs of SMEs and the digital economy. We are focused on addressing the knowledge and skills gaps faced by employees and employers as more businesses make the offline-to-online transition.
At FirstCom Academy, we’re helping busy professionals transform and upgrade their careers through courses taught by industry veterans. By empowering our learners with real employable skills sought after by current market demands, we set them up for success and a fruitful career.
As we're in the midst of expansion, we are on the lookout for 5 Client Experience Associates to assist in our new classes (both Kallang & Woodlands campus)
[Responsibilities]
- Provide support for learners and companies through telephone, emails and walk-ins
- Ensure learners' satisfaction by providing quality customer service experience
- Manage and resolve learners' complaints and feedback on their service and training experience
- Analyse learners' data to develop insights and identify new improvement initiatives
- Assist in daily operational tasks or any other tasks that may be assigned by the management
[Requirements]
- Able to commit on weekend classes (5 days work week)
- Candidate must possess at least "O" Level or equivalent.
- Minimum 1 year of relevant experience in an Administrative or Customer Service role
- Good follow up and coordination skills
- Proficient with Microsoft Office
[Working Shifts/ Hours]
- Weekday class
- Mondays to Fridays - 8:30AM to 6PM
- If taking over weekend classes, Friday - 1PM to 10PM
- Weekend class
- Saturday - 8:30AM to 7PM
- Sunday - 8:30AM to 5PM
Tell employers what skills you have
Troubleshooting
Microsoft Office
Microsoft Excel
Administrative Work
Classroom Management
Interpersonal Skills
Administration
Good Communication Skills
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Service Excellence
Facilitation
-
Client Experience Associates
2 weeks ago
Singapore Firstcom Academy Pte. Ltd. Full timeAs a subsidiary of FirstCom Solutions, Firstcom Academy is no stranger to the needs of SMEs and the digital economy. We are focused on addressing the knowledge and skills gaps faced by employees and employers as more businesses make the offline-to-online transition.At FirstCom Academy, we're helping busy professionals transform and upgrade their careers...
-
Legal Associate
2 weeks ago
Singapore Oliver Quek & Associates Full timeJob Title: Legal AssociateCompany: OLIVER QUEK & ASSOCIATESLocation: SingaporeAbout Us:Join our dynamic team at OLIVER QUEK & ASSOCIATES, a law firm with two decades of experience. We welcome Legal Associates of all levels, whether you're starting your legal career or an experienced professional.Responsibilities:Collaborate with experienced professionals on...
-
Legal Associate
2 weeks ago
Singapore Oliver Quek & Associates Full time???????????? ????????????????????: Legal Associate????????????????????????????: OLIVER QUEK & ASSOCIATES????????????????????????????????: Singapore???????????????????? ????????:Join our dynamic team at OLIVER QUEK & ASSOCIATES, a law firm with two decades of experience. We welcome Legal Associates of all levels, whether you're starting your legal career or...
-
Legal Associate/Consultant
2 weeks ago
Singapore Oliver Quek & Associates Full time???????????? ????????????????????: Legal Associate / Consultant????????????????????????????: OLIVER QUEK & ASSOCIATES????????????????????????????????: Singapore???????????????????? ????????:Join our dynamic team at OLIVER QUEK & ASSOCIATES, a law firm with two decades of experience. We welcome Legal Associates of all levels, whether you're starting your...
-
Audit Associate
2 weeks ago
Singapore Low, Yap & Associates Full timeJob HighlightsTraining and development opportunitiesPerformance-based bonusOpen door policy and positive work cultureResponsibilities:Support the audit team to perform on-site fieldworkDocument and test clients' internal control systemInternal audit, special projects, transaction services and due diligence workRequirements:Degree/Diploma holder in...
-
Client Associate Consultant
2 weeks ago
Singapore Ace Ascentia Pte. Ltd. Full timeClient Associate ConsultantJob Responsibilities:. Provide comprehensive support to clients in their financial planning and investment management needs.. Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and facilitating communication.. Collaborate with senior consultants to analyze clients' financial situations and...
-
Client Associate Consultant
Found in: Talent SG 2A C2 - 3 weeks ago
Singapore ACE ASCENTIA PTE. LTD. Full timeRoles & ResponsibilitiesClient Associate Consultant Job Responsibilities: * Provide comprehensive support to clients in their financial planning and investment management needs.* Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and facilitating communication.* Collaborate with senior consultants to analyze clients'...
-
Associate Director
1 day ago
Singapore Oliver James Associates (singapore) Pte. Ltd. Full timeJob description:Working with the Director to set monthly, quarterly and annual KPIs around individual/team performanceYou will also be responsible for mentoring, coaching and supporting members of your team, developing them in some cases from Associate Consultants to Consultants/Senior Consultants, from Consultants/Senior Consultants to Managing...
-
Accounts Associate
2 weeks ago
Singapore Aspri Associates (s) Pte. Ltd. Full timeThe RoleThe candidate is expected to be hands on in carrying out end-to-end accounting work in compliance with Singapore FRS requirements. The candidate must keep abreast with the latest accounting and tax regulations to ensure the integrity of accounting reports. In addition, you will need to supervise the accounting associates to ensure smooth...
-
Associate, Client Service
2 weeks ago
Singapore Guidepoint Global Singapore Pte. Ltd. Full timeAbout GuidepointGuidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.Backed by a network of nearly 1.5 million experts, and Guidepoint's 1,300...
-
Singapore Acadian Asset Management (singapore) Pte Ltd Full timePosition Overview:The Business Development and Client Service Associate is a fast-paced role for those interested in institutional investment sales/marketing and client service. The Business Development and Client Service Associate supports both the sales and client service functions in Asia. Aspects of the role include, communicating with prospects and...
-
Client Care Associate
2 weeks ago
Singapore Doctor Anywhere Operations Pte. Ltd. Full timeJob Overview:We are seeking an organized and experienced Client Care Associate to join our Integrated Medical Centre. The ideal candidate will be passionate about providing exceptional customer service, have excellent communication skills, and be able to thrive in a fast-paced environment. This candidate will work closely with the medical staff to ensure a...
-
Client Experience and Support Intern
Found in: beBee S SG - 1 week ago
Singapore Advisors Alliance Group Full timePosition Overview: Are you passionate about client satisfaction and eager to gain hands-on experience in the financial services sector? We are seeking enthusiastic interns to join our Client Experience and Support team. This internship offers a unique opportunity to delve into various aspects of client service, policy management, and research within a...
-
Client Experience and Support Intern
Found in: beBee jobs SG - 1 week ago
Singapore Advisors Alliance Group Full timePosition Overview:Are you passionate about client satisfaction and eager to gain hands-on experience in the financial services sector? We are seeking enthusiastic interns to join our Client Experience and Support team. This internship offers a unique opportunity to delve into various aspects of client service, policy management, and research within a...
-
Client Care Associate
Found in: Talent SG 2A C2 - 3 weeks ago
Singapore DOCTOR ANYWHERE OPERATIONS PTE. LTD. Full timeRoles & ResponsibilitiesJob Overview:We are seeking an organized and experienced Client Care Associate to join our Integrated Medical Centre. The ideal candidate will be passionate about providing exceptional customer service, have excellent communication skills, and be able to thrive in a fast-paced environment. This candidate will work closely with the...
-
Client Relationship Associate
2 weeks ago
Singapore Adecco Personnel Pte Ltd Full timeThe OpportunityAdecco is partnering with a leading MNC bank to look for a Cash and Trade Client Relationship Associate in their commercial banking armSalary between $3,000 - $4,000 depending on relevant client servicing and client onboarding experienceLocation: CBDThe TalentMinimally 1 year experience in client onboarding/client servicing in...
-
Audit Seniors/Associates
2 weeks ago
Singapore R Chan & Associates Pac Full timeAudit Seniors/AssociatesResponsibilities:. Assist in planning (including the documentation of system process for the purpose of designing test of control) and execution of audit plan for the conduct of statutory audit on full set of accounts of exempt and non-exempt private limited companies including review of draft financial statements for various...
-
Client Relationship Associate
Found in: Talent SG 2A C2 - 2 weeks ago
Singapore ADECCO PERSONNEL PTE LTD Full timeRoles & ResponsibilitiesThe Opportunity Adecco is partnering with a leading MNC bank to look for a Cash and Trade Client Relationship Associate in their commercial banking arm Salary between $3,000 - $4,000 depending on relevant client servicing and client onboarding experience Location: CBDThe Talent Minimally 1 year experience in client...
-
Patient Experience Associate
2 weeks ago
Singapore Sincere Medical Specialist Center Pte. Ltd. Full timeSincere Healthcare Group is seeking for Patient Experience Associate (Mandarin Speaking) to join our dynamic team in Singapore.Duties and ResponsibilitiesPatient Fronting Responsibilities Be the welcoming face of our specialist center, greeting and assisting patients with warmth and professionalism.Proactively engage with patients, providing assistance,...
-
Patient Experience Associate
Found in: Talent SG 2A C2 - 2 weeks ago
Singapore SINCERE MEDICAL SPECIALIST CENTER PTE. LTD. Full timeRoles & ResponsibilitiesSincere Healthcare Group is seeking for Patient Experience Associate (Mandarin Speaking) to join our dynamic team in Singapore.Duties and ResponsibilitiesPatient Fronting Responsibilities Be the welcoming face of our specialist center, greeting and assisting patients with warmth and professionalism. Proactively engage with...