Patient Experience Associate

Roles & ResponsibilitiesThe jobholder will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. He/she aims to establish positive rapport with patients to improve the patients’ hospital experiences and to deliver pyscho-social care for...

The jobholder will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. He/she aims to establish positive rapport with patients to improve the patients' hospital experiences and to deliver pyscho-social care for patients.Job...

In charge of registration of patientsScheduling of appointmentsAssist patients with the self registrationAttend to patients' enquiries and needsHandling of phone calls and ad-hoc admin dutiesJob Requirements:Min GCE N/O Level , Nitec or Diploma in any discipline Relevant working experience in Healthcare Industry will be advantageous Good communication and...

Keen to provide quality customer service to patients and support services at various service touch points in a polyclinicAs the polyclinic's service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes. You will also facilitate an...

Overview:Implantdontics is an established specialist dental practice in Orchard Road with a focus on providing cutting-edge dental solutions including dental implants, oral surgery, smile makeovers and full mouth rehabilitation.We are seeking a highly-motivated and talented individual to join our team as a Patient Experience Executive. This position is...

The RolePatient Care Associates (PCAs) work alongside other healthcare professionals, typically nurses, to assist them with any additional duties where they need a helping hand. They can also support doctors, midwives and a broad spectrum of other healthcare professionals. They can also provide technical support in OTsKey accountabilitiesObserving,...

Roles & ResponsibilitiesOverview:Implantdontics is an established specialist dental practice in Orchard Road with a focus on providing cutting-edge dental solutions including dental implants, oral surgery, smile makeovers and full mouth rehabilitation.We are seeking a highly-motivated and talented individual to join our team as a Patient Experience...

Roles & ResponsibilitiesKeen to provide quality customer service to patients and support services at various service touch points in a polyclinic?As the polyclinic’s service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes. You...

Patient Service Associate (PSA) Positions Available at clinic in Punggol We are hiring for Patient Service Associates (PSA) at a clinic in Punggol! Join our team and contribute to healthcare service delivery. Location: Punggol Working Hours (Staggered): Mon to Fri: 7am to 4pm / 7:30am to 4:30pm / 8am to 5pm Sat: 7am to 11am / 7:30am to 11:30am / 8am to 12pm...

The OpportunityWe are looking for Patient Service Associates to deliver excellent service for patients who visit our Specialist Outpatient Clinic.ResponsibilitiesRegister patients for visits to Specialist Outpatient ClinicSchedule appointments and assist patients to coordinate multiple appointmentsPerform billing processes, including payment collection,...

The Job:The Patient Service Associate (PSA) will serve as a point of contact who assists Community Nurses and Senior Care Coordinator Associates (SCCAs) / Care Coordinator Associates (CCAs) to answer calls and attend to general enquiries from SingHealth residents and patients. He/she will manage registration, appointment scheduling, referrals and billing to...

We are looking for contract - long term patient service associate to be outsourced to our clients.Job Description:Provides frontline services in areasScheduling of appointmentsPayment collectionLiaising with patients and caregiversOther ad hoc dutiesRequirements:Min N/O/A/ NITEC/ Diploma LvlAble to commit to the working hrsHave good communication...

Reporting to the Manager, Patient Experience (PE), the jobholder willProvide appropriate responses to feedback from patients and caregivers in a timely manner. You will identify trends, patterns, and areas for improvement in patient experience through data analytics. You will also support all aspects of Patient Experience initiatives and events to elevate...

Roles & ResponsibilitiesReporting to the Manager, Patient Experience (PE), the jobholder willProvide appropriate responses to feedback from patients and caregivers in a timely manner. You will identify trends, patterns, and areas for improvement in patient experience through data analytics. You will also support all aspects of Patient Experience initiatives...

At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team's contributions and ensure that our staff are competitively rewarded and supported.Join us, where we...

Provide quality customer service to patients and visitorsAttend to patients' enquiries & needs (e.g., provide wheelchair, issue face mask, direct patients to appropriate location) . Assist patients with registrationAssist patients with scheduling / rescheduling of appointmentsAssist patients with paymentsOther duties as assignedJob Requirements: . Min GCE...

At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team’s contributions and ensure that our staff are competitively rewarded and supported.Join us, where we...

At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team's contributions and ensure that our staff are competitively rewarded and supported.Join us, where we...

Who We're Looking For:We are looking for a Patient Service Associate who will work with our Operations and Management team to ensure efficient clinic operations and excellent customer service.Job Highlights:Friendly working environment5-day work week (Monday to Friday)The clinic is a few minutes sheltered walk from Tanjong Pagar MRTCompetitive...

Roles & Responsibilities Provide quality customer service to patients and visitors Attend to patients’ enquiries & needs (e.g., provide wheelchair, issue face mask, direct patients to appropriate location) • Assist patients with registration Assist patients with scheduling / rescheduling of appointments Assist patients with payments Other duties as...