Patient Service Associate, Bed Management Unit
4 weeks ago
At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them.
Join us, where we place the value of every staff member and the care of every patient at the centre of all we do.
The OpportunityWe are looking for Patient Service Associates to be the ambassador of the organisation for providing excellent patient service to our patients.
Responsibilities- To perform bed allocation on systems, complying to Key Performance Indicator (KPI)- Work closely with different departments and update the status of bed availability- To monitor and manage bed allocation- Attend to enquiries and follow up on bed requests- To assist in the preparation of hospital bed census and reporting when required- Ad-hoc others admin duties in the departmentRequirements- Minimum GCE N Levels with 1 year of working experience in customer service- Excellent interpersonal and communication skills, able to work with all levels of staff- Strong passion to serve the patients- Willing to work rotating shifts, including weekends and public holidays-
Patient Service Associate, Bed Management Unit
4 weeks ago
Singapore NG TENG FONG GENERAL HOSPITAL Full timeAt JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team’s contributions and ensure that our staff are competitively rewarded and supported.Join us, where we...
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Patient Service Associate
4 weeks ago
Singapore Ng Teng Fong General Hospital Full timeResponsibilitiesRegister patients via phone and upfront enquiriesCollect payment/ deposits and provide Financial Counselling for admissionsLiaise closely with Bed Management Unit for acquisition of beds for Emergency Medicine Department's (EMD) patientsObtain Specialist Outpatient Clinic (SOC) appointments for Emergency Medicine Department's(EMD)...
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