Senior / Patient Service Associate
Found in: Talent SG 2A C2 - 2 weeks ago
Keen to provide quality customer service to patients and support services at various service touch points in a polyclinic?
As the polyclinic’s service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes.
You will also facilitate an all-round pleasant patient experience with our services including patient registration, appointment making, billing collection and etc.
We are on the lookout for passionate individuals who are keen in bringing a smile to our patients So if you have what we are looking for, we want you
- Polytechnic Diploma, GCE 'A' / 'O' / 'N' level or Higher / NITEC qualification
- Good communication skills in English and a local language/dialect
- Good Team player with a passion for service excellence
- Pleasant disposition, personality and good interpersonal skills
- Ability to multitask and work in a fast-paced and dynamic environment
- Ability to commit to 5.5 days work week (Monday to Saturday)
[Additional Requirements] Senior Patient Service Associate
- Posses analytical and problem solving skills
- Detailed oriented self-starter
- Preferably has supervisory experience in managing/ guiding junior Patient Service Associates
Openings are available in Ang Mo Kio, Geylang, Hougang, Kallang, Toa Payoh, Woodlands, Yishun and upcoming Sembawang polyclinics.
Tell employers what skills you have
Ability to Multitask
Able To Multitask
Microsoft Office
Interpersonal Skills
Healthcare
Good Communication Skills
Cashiering
Administrative Support
Team Player
Customer Service
Disposition
Scheduling
Service Excellence
Appointment Scheduling
-
Singapore Singapore General Hospital Pte Ltd Full timeThe Job:The Patient Service Associate (PSA) will serve as a point of contact who assists Community Nurses and Senior Care Coordinator Associates (SCCAs) / Care Coordinator Associates (CCAs) to answer calls and attend to general enquiries from SingHealth residents and patients. He/she will manage registration, appointment scheduling, referrals and billing to...
-
Senior / Patient Service Associate, Community Nursing
Found in: Talent SG 2A C2 - 9 hours ago
Singapore SINGAPORE GENERAL HOSPITAL PTE LTD Full timeRoles & ResponsibilitiesThe Job:The Patient Service Associate (PSA) will serve as a point of contact who assists Community Nurses and Senior Care Coordinator Associates (SCCAs) / Care Coordinator Associates (CCAs) to answer calls and attend to general enquiries from SingHealth residents and patients. He/she will manage registration, appointment scheduling,...
-
Patient Service Associate, Clinics
Found in: beBee jobs SG - 2 weeks ago
Singapore NG TENG FONG GENERAL HOSPITAL Full timeThe OpportunityWe are looking for Patient Service Associates to deliver excellent service for patients who visit our Specialist Outpatient Clinic.ResponsibilitiesRegister patients for visits to Specialist Outpatient ClinicSchedule appointments and assist patients to coordinate multiple appointmentsPerform billing processes, including payment collection,...
-
Patient Service Associate
7 days ago
Singapore National Healthcare Group Polyclinics Full timeKeen to provide quality customer service to patients and support services at various service touch points in a polyclinicAs the polyclinic's service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes.You will provide prompt and...
-
Patient Service Associate
1 week ago
Singapore Tan Tock Seng Hospital Pte Ltd Full timeYou will need to demonstrate care, empathy and professionalism in delivering prompt and excellent frontline services to patients. You will handle the registration of patients' visits, appointment scheduling, collection of payments, and provide financial counselling. In addition, you will handle the administration of patients' records and assist doctors with...
-
Patient Services Associate
1 day ago
Singapore Dover Park Hospice Full timeReporting to Team Lead, Patient Services, the incumbent will assist in the smooth running of the Patient Services Office. He / She is responsible primarily to carry out patients' admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as Home Care and Day Care...
-
Patient Service Associate
5 days ago
Singapore Altitude Hr Consultancy Private Limited Full timeJob Responsibilities:Welcome and engage with patients, creating a warm and inviting atmosphereAssist with patient assessments, including taking histories and spinal examinationsPrepare patients for treatments, ensuring their comfort and safetyProvide education and answer basic questions about treatment proceduresSchedule appointments, manage patient records,...
-
Patient Service Associate
Found in: Talent SG 2A C2 - 10 hours ago
Singapore NATIONAL HEALTHCARE GROUP POLYCLINICS Full timeRoles & ResponsibilitiesKeen to provide quality customer service to patients and support services at various service touch points in a polyclinic?As the polyclinic's service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes.You...
-
Patient Service Associate
Found in: Talent SG 2A C2 - 2 weeks ago
Singapore TAN TOCK SENG HOSPITAL PTE LTD Full timeRoles & ResponsibilitiesYou will need to demonstrate care, empathy and professionalism in delivering prompt and excellent frontline services to patients. You will handle the registration of patients' visits, appointment scheduling, collection of payments, and provide financial counselling. In addition, you will handle the administration of patients' records...
-
Senior Patient Service Associate
2 weeks ago
Singapore Singhealth Polyclinics Full timeYou will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. You will also assist to answer calls and provide one-stop information and assistance to callers when required. In addition, you will handle the feedbacks from patients and resolving service related...
-
Patient Service Associate, Bed Management Unit
Found in: beBee jobs SG - 6 days ago
Singapore NG TENG FONG GENERAL HOSPITAL Full timeAt JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team's contributions and ensure that our staff are competitively rewarded and supported.Join us, where we...
-
Patient Service Associate
1 week ago
Singapore Ng Teng Fong General Hospital Full timeResponsibilitiesRegister patients via phone and upfront enquiriesCollect payment/ deposits and provide Financial Counselling for admissionsLiaise closely with Bed Management Unit for acquisition of beds for Emergency Medicine Department's (EMD) patientsObtain Specialist Outpatient Clinic (SOC) appointments for Emergency Medicine Department's(EMD)...
-
Patient Service Associate
Found in: Talent SG 2A C2 - 6 days ago
Singapore ALTITUDE HR CONSULTANCY PRIVATE LIMITED Full timeRoles & ResponsibilitiesJob Responsibilities: Welcome and engage with patients, creating a warm and inviting atmosphere Assist with patient assessments, including taking histories and spinal examinations Prepare patients for treatments, ensuring their comfort and safety Provide education and answer basic questions about treatment procedures Schedule...
-
Patient Service Associate
Found in: Talent SG 2A C2 - 1 week ago
Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full timeRoles & Responsibilities COMPANY DESCRIPTION NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise,...
-
Patient Services Associate
Found in: Talent SG 2A C2 - 9 hours ago
Singapore Dover Park Hospice Full timeRoles & ResponsibilitiesReporting to Team Lead, Patient Services, the incumbent will assist in the smooth running of the Patient Services Office. He / She is responsible primarily to carry out patients’ admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as...
-
Patient Service Associate
1 week ago
Singapore Dynamic Human Capital Pte. Ltd. Full timeResponsibilities:Register patients and update patient information in the systemSchedule appointments and manage the appointment calendarAnswer phones and direct calls to the appropriate departmentAssist with patient inquiries and provide information about servicesMaintain patient records and ensure accuracy and confidentialityEnsure a clean and organized...
-
Patient Service Associate, Bed Management Unit
Found in: beBee S SG - 3 weeks ago
Singapore NG TENG FONG GENERAL HOSPITAL Full timeAt JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team’s contributions and ensure that our staff are competitively rewarded and supported.Join us, where we...
-
Patient Service Associate, Bed Management Unit
Found in: beBee S SG - 6 days ago
Singapore NG TENG FONG GENERAL HOSPITAL Full timeAt JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team’s contributions and ensure that our staff are competitively rewarded and supported.Join us, where we...
-
Patient Service Associate
Found in: Talent SG 2A C2 - 1 week ago
Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities: Register patients and update patient information in the system Schedule appointments and manage the appointment calendar Answer phones and direct calls to the appropriate department Assist with patient inquiries and provide information about services Maintain patient records and ensure accuracy and...
-
Snr / Patient Service Associate, Inpatient Wards
Found in: beBee S SG - 5 days ago
Singapore NG TENG FONG GENERAL HOSPITAL Full timeAt JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team’s contributions and ensure that our staff are competitively rewarded and supported.Join us, where we...