Patient Service Associate, Bed Management Unit

At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team's contributions and ensure that our staff are competitively rewarded and supported.Join us, where we...

At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team’s contributions and ensure that our staff are competitively rewarded and supported.Join us, where we...

ResponsibilitiesRegister patients via phone and upfront enquiriesCollect payment/ deposits and provide Financial Counselling for admissionsLiaise closely with Bed Management Unit for acquisition of beds for Emergency Medicine Department's (EMD) patientsObtain Specialist Outpatient Clinic (SOC) appointments for Emergency Medicine Department's(EMD)...

The Director of Patient Support Services (PSS) is responsible for the overall management and performance of the hospital patient support services. You will oversee all areas, including business office, patient service centre, customer experience and medical records office. Your strategic vision, operational expertise, and commitment to customer experience...

Registration & Admission. Perform accurate registration for Emergency Department patients. Manage billing for patients including payment & deposit collection. Conduct financial counselling for patients / next-of-kin (NOK) who require admission to the hospital. Assist patients / NOK / general public on general enquiries over the counter or through telephone....

In charge of registration of patientsScheduling of appointmentsAssist patients with the self registrationAttend to patients' enquiries and needsHandling of phone calls and ad-hoc admin dutiesJob Requirements:Min GCE N/O Level , Nitec or Diploma in any discipline Relevant working experience in Healthcare Industry will be advantageous Good communication and...

The OpportunityWe are looking for Patient Service Associates to deliver excellent service for patients who visit our Specialist Outpatient Clinic.ResponsibilitiesRegister patients for visits to Specialist Outpatient ClinicSchedule appointments and assist patients to coordinate multiple appointmentsPerform billing processes, including payment collection,...

Objective / Purpose of the JobPatient Experience Associate plays a vital role in overseeing the front desk operations, providing exceptional customer service to our patients, organizing appointments and medical documentation to facilitate the smooth running of the clinic, and delivering quality care to our patients.Job ResponsibilitiesResponsible for...

Patient Service Associate (PSA) Positions Available at clinic in Punggol We are hiring for Patient Service Associates (PSA) at a clinic in Punggol! Join our team and contribute to healthcare service delivery. Location: Punggol Working Hours (Staggered): Mon to Fri: 7am to 4pm / 7:30am to 4:30pm / 8am to 5pm Sat: 7am to 11am / 7:30am to 11:30am / 8am to 12pm...

Job Responsibilities:Project a professional image always.Ensure the team comply with grooming standards and adhere to Environment, Health and Safety requirements in respect of uniforms and safety work practices as well procedures to provide a clean, safe and pleasant working environment.Perform the duties of housekeepers in the designated section.Require...

Location: NTU / JPPurpose of Position:You will coordinate interdepartmental workflow to enhance and ensure operational efficiency within a clinical setting in the areas of patient care, staff supervision, planning, coordinating, directing and evaluating all daily operational activities in an assigned patient care unit. Your responsibilities include providing...

To provide ground leadership to the assigned unit in Financial Counselling (FC) Department - Admission Office, Inflight FC or Emergency Department FCTo review and oversee FC processes as well as training relevant to the assigned unitTo engage (Assistant) Supervisors and Patient Service Associates minimally within the assigned unit, so as to align job meaning...

The Job:The Patient Service Associate (PSA) will serve as a point of contact who assists Community Nurses and Senior Care Coordinator Associates (SCCAs) / Care Coordinator Associates (CCAs) to answer calls and attend to general enquiries from SingHealth residents and patients. He/she will manage registration, appointment scheduling, referrals and billing to...

Reporting to Team Lead, Patient Services, the incumbent will assist in the smooth running of the Patient Services Office. He / She is responsible primarily to carry out patients' admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as Home Care and Day Care...

Job Responsibilities:Welcome and engage with patients, creating a warm and inviting atmosphereAssist with patient assessments, including taking histories and spinal examinationsPrepare patients for treatments, ensuring their comfort and safetyProvide education and answer basic questions about treatment proceduresSchedule appointments, manage patient records,...

Roles & ResponsibilitiesJob Responsibilities: Welcome and engage with patients, creating a warm and inviting atmosphere Assist with patient assessments, including taking histories and spinal examinations Prepare patients for treatments, ensuring their comfort and safety Provide education and answer basic questions about treatment procedures Schedule...

Roles & ResponsibilitiesThe Job:The Patient Service Associate (PSA) will serve as a point of contact who assists Community Nurses and Senior Care Coordinator Associates (SCCAs) / Care Coordinator Associates (CCAs) to answer calls and attend to general enquiries from SingHealth residents and patients. He/she will manage registration, appointment scheduling,...

Keen to provide quality customer service to patients and support services at various service touch points in a polyclinicAs the polyclinic's service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes.You will provide prompt and...

Responsibilities:Register patients and update patient information in the systemSchedule appointments and manage the appointment calendarAnswer phones and direct calls to the appropriate departmentAssist with patient inquiries and provide information about servicesMaintain patient records and ensure accuracy and confidentialityEnsure a clean and organized...

Roles & ResponsibilitiesReporting to Team Lead, Patient Services, the incumbent will assist in the smooth running of the Patient Services Office. He / She is responsible primarily to carry out patients’ admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as...