![Hempel](https://media.trabajo.org/img/noimg.jpg)
Commercial Support Specialist
2 weeks ago
Job Description:
- Supporting Sales with sales activities, Documentation handling, followups, CRM updates, Lead generation, Quotations to customers, Specifications to customers, Customer Communication
- First point of contact for customers
- Ensure adherence to company policies and procedures
Key Tasks:
- To ensure adherence to company policies and procedures.
- To ensure that a safe and healthy work environment exists by adhering to company health, safety and environment policies.
- Ensure that the above mentioned responsibilities are followed every day
- Shall perform other related jobs/ tasks as required.
Key Success Criteria's / KPIs:
- Creation of quotations and specifications in AX and IQS/CPQ
- Price List management and documentation (ensuring adhering to Authority Matrix, archiving)
- Support for customer product queries from collection of information to basic technical advice
- Guarantees issuing, coordination, control
- Coordinating OBP documentation and log
- High quality and management of Guarantees
- Maintaining OBP documentation as per process
- Compliant and updated Price Lists
- High quality of reporting and analysis
- Timely support in business decisions/processes for commercial team
Work Relations:
Operationally reporting to the Sales Management in Greece, ensuring open and transparent communication within sales team and the functions within the Hub
Eligibility for the role:
- Customer focus
- Excellent communication skills both oral and written.
- Excellent Organization skills, able to set priorities and responsive to customer requests
- Highly keen on learning
- Able to prioritize and meet deadline while handling interruptions and working under pressure
Department:
Sales, Marine
Reporting:
Sales Manager Marine
Location:
Singapore
Application due
Seniority Level
Associate
Job Functions
Customer Service, Sales
Industry
Chemicals
- Across the globe, Hempel's coatings solutions protect surfaces, structures and equipment. They extend asset lifetimes, reduce maintenance costs and make homes and workplaces safer and more colourful. Hempel was founded in Copenhagen, Denmark in 1915 by J.C. Hempel, and is solely owned by the Hempel Foundation, which not only ensures a solid economic base for the company, but is dedicated to making a difference in the world by empowering children to learn, supporting coatings science and sustaining biodiversity._
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