Executive, Claims Services
2 weeks ago
COMPANY DESCRIPTION
A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses.
A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions.
MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India.
RESPONSIBILITIES
- Provide claims handling service to clients, intermediaries and business partners
- Handle enquiries and correspondence of marine claims
- Investigate and negotiate on marine claims
- Decide and instruct on appointment of service providers
- Decide and instruct on reserve provision
- Handle claims recoveries
- Advise customers on loss prevention
- Review claim files including setting of reserves and monitoring of recoveries
- Complaints handling
- Train, guide and coach junior staff
- Undertake any other duties as may be assigned
QUALIFICATIONS
- Tertiary education and/or relevant Insurance Professional Qualifications
OTHER INFORMATION
- Claims handling experience in marine insurance
- Marine insurance knowledge
- Technical knowledge of underwriting including reinsurance
- Claims technical knowhow
- Analytical skill
- Communication skill
- Negotiation skill
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