Syndicate Claims Executive

2 weeks ago


Singapore Steamship Insurance Management Services Ltd Full time

About the company
Steamship Mutual is a P&I insurance company, with 210 employees worldwide. The main office is based near Liverpool street station, London. We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan and Singapore.

Overall Job Purpose:


The role is within the Eastern Syndicate, which looks after Members from the Indian subcontinent, the Middle East and across Asia to Australia.

This specific role will entail providing claims handling service to Members based in Korea, Singapore and South-East Asia.

Requirements:

Key Responsibilities

  • To promote the relationship between the Club and existing Members for which the Claims team is responsible
  • To handle assigned claims in accordance with company procedures, provide advice on claims related issues and identify the need for loss prevention activity.
  • To ensure that all electronic correspondence, whether received or sent, relating to claim files assigned to the particular individual is promptly and correctly filed in accordance with the agreed working practices and to maintain and keep updated such e:files.
  • To Delegate appropriate work and assist in the development of the capabilities of Syndicate Assistants to maximise their potential.
  • To contribute to the continuous development of company procedures and systems.
  • To produce relevant articles for inclusion in Club publications.
  • To support the Syndicate Underwriting objectives.
To carry out any other duties that are within the scope of personal skills and abilities whenever reasonably instructed.

  • To attend appropriate training and to develop relevant knowledge and skills.
  • To carry out any other ad hoc duties as required.
  • To carry out any other ad hoc duties as required.

Person Specification:

  • Proven P&I Claims handling experience gained from working at another P&I Club, Law firm or possibly a large broker firm or Shipowner firm
  • Degree educated with preferably LLB or LLM in Maritime Law or overseas qualified Lawyers
  • Excellent communication skills, including negotiating, presenting and reporting (written and verbal)
  • Ability to build and maintain effective business relationships at all levels, both internally and externally
  • Highly organised, motivated, and enthusiastic with an excellent attention to detail
  • Ability to deliver high quality work within agreed timeframes to and prioritise individual workload
  • Proactive and able to use own initiative
  • The ability to work within a small team
  • Eligibility to work in Singapore

Benefits

  • We offer hybrid working with 3 days in the office and 2 days at home
  • Private Healthcare
  • Health subsidy
  • Gym membership discounts
  • Professional subscriptions Annual Membership subscription reimbursement


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