Patient Service Executive orchard
2 weeks ago
Job Summary:
- Aid in reception tasks, registration, financial guidance, payment collection, and other administrative duties.
Responsibilities:
Patient Care Management
- Welcome and assist patients or visitors at the reception counter courteously.
- Complete patient registrations for both inpatient and outpatient cases, accurately collecting addresses, contact details, insurance information, and medical histories.
- Verify and update patient information during each visit while maintaining confidentiality.
- Respond promptly and courteously to phone calls and inquiries.
- Guide patients and visitors to examination rooms as needed.
- Schedule patient appointments and send reminder calls and SMS notifications.
- Inform patients about any delays or waiting times.
- Offer financial counseling to patients and their families.
- Collect payments for services provided.
- Close daily accounts and deposit cash.
- Maintain cleanliness and organization of the counter and patient waiting areas.
- Adhere strictly to infection control measures, exercising standard precautions and maintaining good hand hygiene.
- Provide guidance to both inpatients and outpatients on necessary procedure preparation.
- Assist in maintaining cleanliness and upkeep of the assigned work area within the imaging facility.
- Assist in transferring patients to and from the imaging facility.
- Replenish patient brochures and office stationery.
- Perform clerical duties including filing, data reporting for statistics.
- Arrange for maintenance and repair work as needed.
- Take on additional duties as assigned by the operation manager or supervisors.
- Report any errors promptly to the supervisor.
Requirements:
- Minimum GCE 'N' Level qualification.
- Strong communication and interpersonal skills.
- Computer literacy.
- Preferably possess experience in a healthcare setting.
Job Types:
Full-time, Permanent
Salary:
$2, $3,000.00 per month
Schedule:
- Monday to Friday
- Weekend availability
Work Location:
In person
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