Executive, Patient Services

3 weeks ago


Singapore SINGAPORE BREAST SURGERY CENTER PTE. LTD. Full time
Roles & Responsibilities

Job Summary:

· Assist with reception duties, registration, financial counseling, collection of payment and other administration duties.

Responsibilities:

Patient Care Management

  • Greet and receive patients or visitors who present at reception counter
  • Perform patient registration for both inpatient and outpatient by obtaining patient’s addresses, contact details, insurance, information and medical histories
  • Update and verifying patient information at each visit and maintain confidentiality
  • Answer phone call and enquires courteously and promptly
  • Assist and direct patient and visitor to examination rooms
  • Scheduling patient appointments and making reminder calls and SMSes
  • Informing patients on delays and waiting time
  • Provide financial counselling to patient and patient’s family
  • Collect payment for services rendered
  • Closure of daily accounts and cash deposit
  • Maintain cleanliness and tidiness of counter and patient’s waiting areas
  • To adhere to strict infection control measures and exercise standard precaution and good hand hygiene
  • To advise both inpatients and outpatients on the necessary procedure preparation
  • To assist in maintaining the general cleanliness and upkeep of the assigned work area within the imaging facility
  • To assist in transferring patients to and from the imaging facility

Administrative Management

  • Replenish patient’s brochures and office stationaries
  • Perform clerical duties, filing work, data for statistics reporting
  • Call for maintenance and repair work
  • Assume additional duties directed by operation manager or supervisors.
  • Report any errors timely to supervisor

Requirements:

  • Minimum GCE ‘N’ Level
  • Good communication and interpersonal skill
  • Computer literacy
  • Preferably has experience in health care setting

Tell employers what skills you have

Microsoft Excel
Infection Control
Counseling
Office Management
Administration
Characters
Research Skills
Statistics
Administrative Management
Assertiveness
Crisis Management
Patient Registration
Scheduling
Layout
Brochures
Computer Literacy

  • Singapore Singhealth Polyclinics Full time

    You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. You will also assist to answer calls and provide one-stop information and assistance to callers when required. In addition, you will handle the feedbacks from patients and resolving service related...


  • Singapore National Healthcare Group Polyclinics Full time

    Keen to provide quality customer service to patients and support services at various service touch points in a polyclinicAs the polyclinic's service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes.You will provide prompt and...


  • Singapore Just Talent Pte. Ltd. Full time

    Provide quality customer service to patients and visitorsAttend to patients' enquiries & needs (e.g., provide wheelchair, issue face mask, direct patients to appropriate location) . Assist patients with registrationAssist patients with scheduling / rescheduling of appointmentsAssist patients with paymentsOther duties as assignedJob Requirements: . Min GCE...


  • Singapore Tan Tock Seng Hospital Pte Ltd Full time

    You will need to demonstrate care, empathy and professionalism in delivering prompt and excellent frontline services to patients. You will handle the registration of patients' visits, appointment scheduling, collection of payments, and provide financial counselling. In addition, you will handle the administration of patients' records and assist doctors with...


  • Singapore Dover Park Hospice Full time

    Reporting to Team Lead, Patient Services, the incumbent will assist in the smooth running of the Patient Services Office. He / She is responsible primarily to carry out patients' admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as Home Care and Day Care...


  • Singapore Altitude Hr Consultancy Private Limited Full time

    Job Responsibilities:Welcome and engage with patients, creating a warm and inviting atmosphereAssist with patient assessments, including taking histories and spinal examinationsPrepare patients for treatments, ensuring their comfort and safetyProvide education and answer basic questions about treatment proceduresSchedule appointments, manage patient records,...


  • Singapore Dp Dental Pte. Ltd. Full time

    Job Description for Patient Relations ExecutiveJob Requirements:. Pleasant personality and positive attitude. Excellent communication and interpersonal skills. Active listening skills. Able to explain things in a friendly and professional manner. Good telephone etiquette with pleasant voice. Caring, helpful and supportive by nature. Strong sense of...


  • Singapore TAN TOCK SENG HOSPITAL PTE LTD Full time

    Roles & ResponsibilitiesYou will need to demonstrate care, empathy and professionalism in delivering prompt and excellent frontline services to patients. You will handle the registration of patients' visits, appointment scheduling, collection of payments, and provide financial counselling. In addition, you will handle the administration of patients' records...


  • Singapore Ng Teng Fong General Hospital Full time

    ResponsibilitiesRegister patients via phone and upfront enquiriesCollect payment/ deposits and provide Financial Counselling for admissionsLiaise closely with Bed Management Unit for acquisition of beds for Emergency Medicine Department's (EMD) patientsObtain Specialist Outpatient Clinic (SOC) appointments for Emergency Medicine Department's(EMD)...


  • Singapore ALTITUDE HR CONSULTANCY PRIVATE LIMITED Full time

    Roles & ResponsibilitiesJob Responsibilities: Welcome and engage with patients, creating a warm and inviting atmosphere Assist with patient assessments, including taking histories and spinal examinations Prepare patients for treatments, ensuring their comfort and safety Provide education and answer basic questions about treatment procedures Schedule...


  • Singapore Implantdontics Pte. Ltd. Full time

    Overview:Implantdontics is an established specialist dental practice in Orchard Road with a focus on providing cutting-edge dental solutions including dental implants, oral surgery, smile makeovers and full mouth rehabilitation.We are seeking a highly-motivated and talented individual to join our team as a Patient Experience Executive. This position is...


  • Singapore Dover Park Hospice Full time

    Roles & ResponsibilitiesReporting to Team Lead, Patient Services, the incumbent will assist in the smooth running of the Patient Services Office. He / She is responsible primarily to carry out patients’ admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as...


  • Singapore Dynamic Human Capital Pte. Ltd. Full time

    Responsibilities:Register patients and update patient information in the systemSchedule appointments and manage the appointment calendarAnswer phones and direct calls to the appropriate departmentAssist with patient inquiries and provide information about servicesMaintain patient records and ensure accuracy and confidentialityEnsure a clean and organized...


  • Singapore Northeast Health International Pte. Ltd. Full time

    Job Title: Patient Service Executive / Network Clinic CoordinatorResponsibilities:. Support United Primary Care Network (PCN) recruitment, onboarding, and training of GP Partners.. Promote GP engagement, attend to their enquiries and support them in Healthier SG (HSG) drive.. Work closely with GPs for PCN and HSG enrolment of chronic and well patients....


  • Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities: Register patients and update patient information in the system Schedule appointments and manage the appointment calendar Answer phones and direct calls to the appropriate department Assist with patient inquiries and provide information about services Maintain patient records and ensure accuracy and...


  • Singapore National University Health Services Group Pte. Ltd. Full time

    You will facilitate patients' journey through the various service points in polyclinic by assisting with patients' registration, appointment scheduling and rescheduling, referral, and payment. You will provide patient care services such as measurement of height, weight, and blood pressure. You will promote and educate patients of self-help services and...


  • Singapore IMPLANTDONTICS PTE. LTD. Full time

    Roles & ResponsibilitiesOverview:Implantdontics is an established specialist dental practice in Orchard Road with a focus on providing cutting-edge dental solutions including dental implants, oral surgery, smile makeovers and full mouth rehabilitation.We are seeking a highly-motivated and talented individual to join our team as a Patient Experience...


  • Singapore Recruit Express Pte Ltd Full time

    In charge of registration of patientsScheduling of appointmentsAssist patients with the self registrationAttend to patients' enquiries and needsHandling of phone calls and ad-hoc admin dutiesJob Requirements:Min GCE N/O Level , Nitec or Diploma in any discipline Relevant working experience in Healthcare Industry will be advantageous Good communication and...


  • Singapore NATIONAL NEUROSCIENCE INSTITUTE OF SINGAPORE PTE LTD Full time

    Roles & ResponsibilitiesResponsibilities: Provide and maintain high standard of service excellence to patients, caregivers, and colleagues. Preparation of clinic for daily operations prior to opening and facilitate proper handover at the end of each clinic session and at end closing time. Assist doctors and act as chaperones during in-clinic consultations...


  • Singapore National Neuroscience Institute Of Singapore Pte Ltd Full time

    Responsibilities:Provide and maintain high standard of service excellence to patients, caregivers, and colleagues.Preparation of clinic for daily operations prior to opening and facilitate proper handover at the end of each clinic session and at end closing time.Assist doctors and act as chaperones during in-clinic consultations and teleconsultations,...