Patient Service Executive

2 months ago


Singapore TALENT TRADER GROUP PTE. LTD. Full time
Roles & Responsibilities

  • Working Location: Orchard | Novena
  • Working Hours: 5.5 days | Mon - Fri 8:30am - 6:30pm | Sat: 8:30am - 1pm
  • Salary (Commensurate with experience): Basic + Variable Bonus
  • Duration: Perm
  • Industry: Healthcare | Eye Clinic


Responsibilities:


  • Attend to public enquiries of services available
  • Liaise with relevant departments to address patients’ feedback and concerns in a timely and appropriate manner
  • Evaluate feedback forms and work with various stakeholders to identify potential service gaps and feedback that require intervention
  • Ensure Feedback forms’ data are entered promptly and accurately into the database, and coordinate family conference where necessary
  • Provide administrative support to the department, including minutes writing, preparing presentation materials, and collating and analysing of data


Requirements:


  • Atleast 2 years of relevant experience in healthcare and/or customer service environment will be an added advantage
  • Possess good organizational skills, strong sense of responsibility and the ability to manage complaints, enquiries and feedback
  • Knowledge in statistics and data management would be an advantage


Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com


EA License No.: 13C6305

Reg. No.: R2093254


For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.


Tell employers what skills you have

Microsoft Office
Microsoft Excel
Interpersonal Skills
Healthcare
Data Management
Adaptability
Freight
Writing
Communication Skills
Administrative Support
Customer Satisfaction
Statistics
Team Player
Customer Service
Shipping
Customer Service Experience

  • Singapore BMJ THERAPY GROUP PTE. LTD. Full time

    **Description of Job Role: A Patient Service Executive is responsible for providing frontline services in areas such as scheduling of appointments, payment collection, liaising with patients and caregivers, and providing advice on invoicing matters. H/She may provide support to clinicians by preparing treatment rooms. H/She is required to perform department...


  • Singapore PERSOLKELLY Singapore Full time

    Our esteemed client from healthcare industry is looking for Patient Service Executive.Responsibilities: Handle patient registration Appointment booking/ rescheduling Perform cashiering duties Assist doctor in consultant room Attend to enquiries from patients Maintain stock inventoryRequirements: Min NITEC/ Diploma in any field Min 1 year of working...


  • Singapore Khoo Teck Puat Hospital Full time

    Family Group: AncillaryThe Patient Service Associate Executive is responsible for providing assistance to patients which includes (but not limited to) reception duties, registration, admissions,payment collections and other administrative duties in the Emergency Department.To ensure Patient's information are up-to-date and accurate. To be in compliancewith...


  • Singapore SINGAPORE BREAST SURGERY CENTER PTE. LTD. Full time

    Job Summary: Assist with reception duties, registration, financial counseling, collection of payment and other administration duties.Responsibilities: Patient Care Management _ Greet and receive patients or visitors who present at reception counter Perform patient registration for both inpatient and outpatient by obtaining patient's addresses, contact...


  • Singapore SINGAPORE BREAST SURGERY CENTER PTE. LTD. Full time

    Roles & ResponsibilitiesJob Summary:· Assist with reception duties, registration, financial counseling, collection of payment and other administration duties.Responsibilities:Patient Care Management Greet and receive patients or visitors who present at reception counter Perform patient registration for both inpatient and outpatient by obtaining...


  • Singapore National Skin Centre(S) Pte Ltd Full time

    Family Group: AncillaryJOB SCOPETo provide and implement patient services in the area of doctor consultation, patient appointments, registration, billing and payment for an outpatient visit in the Specialist Outpatient Clinic.MAJOR DUTIES AND RESPONSIBILITIESPatient RelationsAttend to patient's enquiries and provide information.Be the contact person for the...


  • Singapore NATIONAL SKIN CENTRE (SINGAPORE) PTE LTD Full time

    Roles & ResponsibilitiesDSC Clinic (31 Kelantan Lane), our outpatient clinic for the diagnosis, treatment and control of Sexually Transmitted Infections (STIs) in Singapore.Roles and Responsibilities• Assist the Clinic Executive (CE) to manage daily clinic operations.• Perform STI screening (Triaging).• Perform registration, billing and appointment...


  • Singapore PRIVATE SPACE MEDICAL PRIVATE LIMITED Full time

    Ensure service area readiness and attend to patient's enquiries. Execute front desk duties inclufing assisting patients on appointment scheduling, registration, billing, dispensing of drugs, and payment collection. Assist in maintaining and restocking inventory/supplies. Administrative duties such as insurance claims and other operational or adminstrative...


  • Singapore NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD Full time

    1. Job PurposeThe jobholder is responsible to the Nurse Manager/Ops Executive in performing all administrative and operational duties using specific knowledge of medical terminology and hospital procedures to achieve patient service quality.2. Duties and Responsibilities Primary Responsibilities and Duties (80%) Admission/ Discharge/ Transfer of...


  • Singapore Linkedcorp HR Consultancy Pte Ltd Full time

    Job Summary: Aid in reception tasks, registration, financial guidance, payment collection, and other administrative duties.Responsibilities:Patient Care Management Welcome and assist patients or visitors at the reception counter courteously. Complete patient registrations for both inpatient and outpatient cases, accurately collecting addresses, contact...


  • Singapore NATIONAL UNIVERSITY POLYCLINICS Full time

    Facilitate patients' journeys through the various service points in polyclinics by assisting with patients' registration, appointment scheduling and rescheduling, referral and payment. Provide patient care services such as measurement of height, weight, and blood pressure. Manage patients' general enquiries and screen patients' general condition. Perform...


  • Singapore National Healthcare Group Polyclinics Full time

    Family Group: AncillaryKeen to provide quality customer service to patients and support services at various service touch points in a polyclinic?As the polyclinic's service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes.You will...


  • Singapore FARRER PARK SURGERY PTE. LTD. Full time

    Patient Service AssociateWe are looking for a team player with a passion in healthcare to provide a quality patient experience with our team.Responsibilities: Provide excellent frontline customer service to our patients and meticulous administrative support in our surgical specialist clinics. Provide assistance to doctors and patients in the clinic and...


  • Singapore WECRUIT PTE. LTD. Full time

    Roles & ResponsibilitiesA Patient Service Officer (PSO) is a key member of the healthcare team, primarily responsible for providing administrative support and ensuring the smooth functioning of patient services within a healthcare facility. Here's a detailed job description: Patient Registration: Greet patients and visitors as they arrive at the facility,...


  • Singapore WECRUIT PTE. LTD. Full time

    Roles & ResponsibilitiesA Patient Service Officer (PSO) is a key member of the healthcare team, primarily responsible for providing administrative support and ensuring the smooth functioning of patient services within a healthcare facility. Here's a detailed job description: Patient Registration: Greet patients and visitors as they arrive at the facility,...


  • Singapore KK Women's and Children's Hospital Full time

    KK Women's and Children's Hospital Pte. Ltd.Patient Service Associates (Outpatient Clinics): Job Category: AncillaryPosting Date: 31 Jul 2023You will assist the doctors in the consultation rooms, when doctors review patients and/or provide treatments to patients. You will also be required to facilitate the patients' visits by scheduling appointments,...


  • Singapore DP DENTAL PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description for Patient Relations ExecutiveJob Requirements:· Pleasant personality and positive attitude· Excellent communication and interpersonal skills· Active listening skills· Able to explain things in a friendly and professional manner· Good telephone etiquette with pleasant voice· Caring, helpful and supportive by...


  • Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full time

    Job Title: Patient Service Associate at Urgent Care CentreAbout the Company: Join our team at the Urgent Care Centre and be part of delivering top-notch patient care and satisfaction.As a Patient Service Associate at our Urgent Care Centre, you will be responsible for providing friendly and efficient customer service while creating a welcoming atmosphere for...


  • Singapore JUST TALENT PTE. LTD. Full time

    Roles & Responsibilities Provide quality customer service to patients and visitors Attend to patients’ enquiries & needs (e.g., provide wheelchair, issue face mask, direct patients to appropriate location) • Assist patients with registration Assist patients with scheduling / rescheduling of appointments Assist patients with payments Other duties as...


  • Singapore MCI CAREER SERVICES PTE LTD Full time

    Summary:Salary: Up To $2,800 Location: Jurong/Woodlands/ Queenstown/ Kent Ridge/ Buangkok/Mount E)AWS+BONUSJob Descriptions Attend to patient's enquiries and provide information.Be the contact person for the doctors and patients.Maintain confidentially of patient's information.Demonstrate good interpersonal skills with the public and staff.Inform patients of...