Guest Relations Executive
2 weeks ago
JOB SUMMARY
Works under direct supervision, provides routine reception and administrative support to an office.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Receives and directs incoming calls and visitors to appropriate personnel. Solves routine issues and escalates accordingly.
- Assists Concierge in providing general hospitality services and maintaining a clientready reception area, conference rooms and other common areas. Requests building and/or equipment services as needed.
- Provides backup support to Concierge in performing general clerical duties such as distributing and tracking packages, posting mail and arranges messenger services as needed. Troubleshoots for missed deliveries.
- Schedules and coordinates meetings held within the office to include conference room reservation, equipment needed for meetings and catering.
- Orders office supplies and other common use items for the office/location.
- Oversees the proper maintenance of office equipment to include copiers, phone systems and printers (color and B&W). Solves minor equipment problems independently.
- Oversees the proper maintenance of offsite storage records (tape backup and hard copy). Provides guidance to Concierge on company document retention policies and procedures.
- Maintains relationship with vendors that provide services and goods to the office.
- Assists in the completion of the office Business Continuity plan.
- Provides notary services as needed.
- Ensures proper coding of invoices for services or goods for expense tracking purposes. Provides information on brokers and project or listing details for proper expense allocation.
- Other duties as needed.
SUPERVISORY RESPONSIBILITIES
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
CERTIFICATES and/or LICENSES
None.
COMMUNICATION SKILLS
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
FINANCIAL KNOWLEDGE
Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
REASONING ABILITY
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
OTHER SKILLS and ABILITIES
Intermediate skills with Microsoft Office Suite products such as Word, Excel, Outlook, etc. Ability to work flexible work schedules based on business needs.
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
-
Guest Relations Executive
2 weeks ago
Singapore LVND HOTELS PTE. LTD. Full time1. JOB DESCRIPTIONJob Title - Guest Relations ExecutiveHotel and Accommodation ServicesIbis Styles Singapore on MacPherson is a International brand hotel; located at 401 MacPherson Road. This role is idela for someone who is passionate about hospitality.At Ibis Styles on MacPherson, we believe on providing efficient service and meaningful experiences. We are...
-
Guest Relations Executive
2 weeks ago
Singapore CE LA VI Full timeThe main tasks of an Executive Host in a restaurant and club setting include:The Executive Host is responsible for providing a high level of customer service to restaurant and club patrons. They greet guests, assist with seating arrangements, and ensure their overall satisfaction throughout their visit. Reservation Management: The Executive Host manages...
-
Guest Relation Executive
2 weeks ago
Singapore CIRCULAR DRAGON PTE. LTD. Full timeHidden behind the fridge door of an unassuming local cafe, The Dragon Chamber is an immersive, one-of-a-kind hidden restaurant, reminiscent of old-time Chinatown gambling dens and secret society hangouts. We serve guerrilla-style food that brings back age-old unconventional Chinese dishes.The Guest Relations Executive is responsible for welcoming guests and...
-
Guest Relation Executive
2 weeks ago
Singapore Rempapa Full timeCOMPANY DESCRIPTIONDamian D'Silva's all-day restaurant, is his personal contribution to the ongoing story of cuisine in Singapore, draws on a lifetime of custodianship and elevation of our culinary heritage, to engage the young and further the discourse on Singapore food.DESIGNATION: Guest Relation ExecutiveRESPONSIBILITIESHe/she has to smile at all times...
-
Guest Relation Executive
2 weeks ago
Singapore NALATI SG PTE. LTD. Full timeJob Description: Meet and greet all guests, and potential guests, at the front of the Restaurant Ensure the restaurant is ready to receive guests prior opening and that tables are ready in line with opening standards. Maintaining impeccable uniform and personal presentation standards in accordance with restaurant policy. Handle all the Reservation booking...
-
Guest Relations Executive
2 weeks ago
Singapore MIZUKI F & B PTE. LTD. Full timeJob Description:We are looking for outgoing and dynamic individual to join us as Guest Relations ExecutivesResponsibilities:Work closely with the managers in front desk operations managementAnswer calls, note down booking reservations and update accordinglyCoordinate private events for large group reservationsEnsure prompt and polite service in greeting...
-
Guest Services Executive
2 weeks ago
Singapore TREETOPS EXECUTIVE RESIDENCES Full timeJob Title: Guest Relations Associate at [Company Name]Roles & Responsibilities:Attend to guests' needs and enquiries.Handle checking-in and checking-out of guests.Provide personalized, warm, and attentive service to guests, ensuring they have an enjoyable and smooth stay.Company Overview:We are a leading hospitality company dedicated to providing exceptional...
-
Guest Relations Executive
2 weeks ago
Singapore NEXTBEAT SINGAPORE PTE. LTD. Full timeJob DescriptionsAbout Garibaldi Italian Restaurant & Bar: Garibaldi Italian Restaurant & Bar is a renowned, fine dining establishment that has been serving authentic Italian cuisine in Singapore since 2003. With a commitment to delivering an exceptional dining experience, we are seeking a dedicated and passionate Office-Based Reservation Agent / Guest...
-
Guest Relation Executive
2 weeks ago
Singapore AAPC SERVICES PTE. LTD. Full timeOverview of Duties Ensure effective and efficient operation of the lounge reception desk. Provide exceptional service, ensuring total customer satisfaction to our guests at all times. Be an ambassador of Accor Hotels and the Qantas Airways brand.Main Responsibilities Provide a warm welcome as first point of contact for lounge guests. Monitor lounge entry...
-
Guest Relation Executive
2 weeks ago
Singapore CASA VOSTRA PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for talented Guest Relation to join the Casa Vostra team.Key ResponsibilitiesGreet guests upon arrival and ensure they are comfortable throughout their visit Assist guests in making reservations or seating arrangements through email, phone call and reservation system Provide comprehensive information about the...
-
Guest Relations Officer
3 months ago
Singapore GOODWOOD PARK HOTEL Full timeAs a Guest Relations Officer, you will be one of the first point of contacts for all of our guest. You will be responsible for: Welcoming guests in a friendly, prompt, and professional manner.Registering guests, issue room keys, provide information on hotel services and room location.Communicate any outstanding guest requests or issues to management that may...
-
Guest Relations
1 month ago
Singapore SWIFT SEARCH GLOBAL PTE. LTD. Full timeAre you a people person with a knack for creating memorable experiences? We are looking for friendly and outgoing individuals to join our team as Guest Relations (Host/Hostess) at Dempsey.Position: Guest Relations (Host/Hostess)Location: DempseyWorking Hours: 5 Days, 44 Hours + Fantastic BenefitsWhy Join Us?Work in a vibrant and welcoming...
-
Guest Relations Executive
2 weeks ago
Singapore CE LA VI Full timeProblem Solving and Decision Making: Demonstrates critical thinking skills and the ability to analyze situations, identify problems, and generate innovative solutions. Takes ownership of choices and adapts to changing circumstances.Responsibilities: Develop and implement guest relations policies and procedures. Collaborate with other departments to enhance...
-
Guest Relations Manager
2 weeks ago
Singapore MARINA BAY HOTEL PRIVATE LIMITED Full timeOversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally be involved in all required aspects of the department. Supervise and train all Guest Relations duties including auditing of Colleagues. Inspect all VIPs rooms prior to arrival and ensure all requests are met. Is the key person...
-
Part-Time Guest Relations Executive
2 months ago
Singapore ACKC CONSULTANCY PTE. LTD. Part timePosition Overview: We are seeking a professional and courteous Part-Time Guest Relations Executive to provide high-quality service to our hotel guests. This role is crucial in creating a welcoming atmosphere and ensuring that guest experiences exceed expectations from arrival through departure. The successful candidate will be responsible for guest...
-
Part-Time Guest Relations Executive
2 weeks ago
Singapore ACKC CONSULTANCY PTE. LTD. Full timePosition Overview: We are seeking a professional and courteous Part-Time Guest Relations Executive to provide high-quality service to our hotel guests. This role is crucial in creating a welcoming atmosphere and ensuring that guest experiences exceed expectations from arrival through departure. The successful candidate will be responsible for guest...
-
Part-Time Guest Relations Executive
2 months ago
Singapore ACKC CONSULTANCY PTE. LTD. Full timePosition Overview: We are seeking a professional and courteous Part-Time Guest Relations Executive to provide high-quality service to our hotel guests. This role is crucial in creating a welcoming atmosphere and ensuring that guest experiences exceed expectations from arrival through departure. The successful candidate will be responsible for guest...
-
Guest Relations Executive
1 month ago
Singapore COTE KOREAN STEAKHOUSE Full timeGuest Relations Executives are service professionals responsible for welcoming customers into the restaurant and bidding them farewell upon exit. They maintain the front entryway and coat check area, check-in and seat customers, perform table and bathroom checks, oversee coat check service, and provide great overall interactions to all our...
-
Guest Relations Executive
1 month ago
Singapore COTE KOREAN STEAKHOUSE Full timeGuest Relations Executives are service professionals responsible for welcoming customers into the restaurant and bidding them farewell upon exit. They maintain the front entryway and coat check area, check-in and seat customers, perform table and bathroom checks, oversee coat check service, and provide great overall interactions to all our...
-
Guest Relations Executive
2 weeks ago
Singapore TIPSY BIRD PTE. LTD. Full timeTipsy Collective is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. Tipsy Collective's brand and its foundation was built from the client lens as a basis for everything we do. It is this exceptional client loyalty and our talented employees that form our...