![LVND HOTELS PTE. LTD.](https://media.trabajo.org/img/noimg.jpg)
Guest Relations Executive
2 weeks ago
1. JOB DESCRIPTION
Job Title - Guest Relations Executive
Hotel and Accommodation Services
Ibis Styles Singapore on MacPherson is a International brand hotel; located at 401 MacPherson Road. This role is idela for someone who is passionate about hospitality.
At Ibis Styles on MacPherson, we believe on providing efficient service and meaningful experiences. We are looking for a dedicated, experienced, customer service oriented professional to join as Guest Relations Executive.
The position reports to the General Manager.
The Guest Relations Executive is responsible for the efficient and smooth running of Hotel Operations ; Front Office and Reservation department, maintaining harmonious and strong relationships with guests and colleagues.
He/She will also be responsible for working with the hotel team by driving customer satisfaction.Duties include:
- Responsible for short and long term planning and management of guest relations for housekeeping, F&B, front office and reservation department.
- This role requires to be hands on in assisting housekeeping, F&B, front office and reservation in all aspects of guests request and experience.
- Flexible to work different shifts (Morning and Afternoon shifts) and weekends.
- Responsible for implementation and follow through of compliance in rooms division for loyalty and brand compliance.
- Responsible for loyalty recruitment and guests' satisfaction.
- Ensure proper review, analysis and planning to achieve the customer service goals
- Train, coach and counsel associates to reflect our hotel service standards and procedures
- Able to perform duties on weekends and public holiday
- Excellent organizational, Communication, interpersonal and administrative skills
- Preferably with experience in Hotel/Hospitality background.
- Hands on role to manager on duty functions as per business requirements.
- Customer centric
- Strong leader
- Well organised
- Self driven and career focussed
- Demonstrate passion for hospitality and guest services
- Strong Team Player
- Flexibility and availability to work early morning and/or evenings, as well as weekends, as needed based on business requirements.
-
Guest Relations Executive
2 weeks ago
Singapore CE LA VI Full timeThe main tasks of an Executive Host in a restaurant and club setting include:The Executive Host is responsible for providing a high level of customer service to restaurant and club patrons. They greet guests, assist with seating arrangements, and ensure their overall satisfaction throughout their visit. Reservation Management: The Executive Host manages...
-
Guest Relation Executive
2 weeks ago
Singapore CIRCULAR DRAGON PTE. LTD. Full timeHidden behind the fridge door of an unassuming local cafe, The Dragon Chamber is an immersive, one-of-a-kind hidden restaurant, reminiscent of old-time Chinatown gambling dens and secret society hangouts. We serve guerrilla-style food that brings back age-old unconventional Chinese dishes.The Guest Relations Executive is responsible for welcoming guests and...
-
Guest Relation Executive
2 weeks ago
Singapore Rempapa Full timeCOMPANY DESCRIPTIONDamian D'Silva's all-day restaurant, is his personal contribution to the ongoing story of cuisine in Singapore, draws on a lifetime of custodianship and elevation of our culinary heritage, to engage the young and further the discourse on Singapore food.DESIGNATION: Guest Relation ExecutiveRESPONSIBILITIESHe/she has to smile at all times...
-
Guest Relation Executive
2 weeks ago
Singapore NALATI SG PTE. LTD. Full timeJob Description: Meet and greet all guests, and potential guests, at the front of the Restaurant Ensure the restaurant is ready to receive guests prior opening and that tables are ready in line with opening standards. Maintaining impeccable uniform and personal presentation standards in accordance with restaurant policy. Handle all the Reservation booking...
-
Guest Relations Executive
2 weeks ago
Singapore MIZUKI F & B PTE. LTD. Full timeJob Description:We are looking for outgoing and dynamic individual to join us as Guest Relations ExecutivesResponsibilities:Work closely with the managers in front desk operations managementAnswer calls, note down booking reservations and update accordinglyCoordinate private events for large group reservationsEnsure prompt and polite service in greeting...
-
Guest Services Executive
2 weeks ago
Singapore TREETOPS EXECUTIVE RESIDENCES Full timeJob Title: Guest Relations Associate at [Company Name]Roles & Responsibilities:Attend to guests' needs and enquiries.Handle checking-in and checking-out of guests.Provide personalized, warm, and attentive service to guests, ensuring they have an enjoyable and smooth stay.Company Overview:We are a leading hospitality company dedicated to providing exceptional...
-
Guest Relations Executive
2 weeks ago
Singapore NEXTBEAT SINGAPORE PTE. LTD. Full timeJob DescriptionsAbout Garibaldi Italian Restaurant & Bar: Garibaldi Italian Restaurant & Bar is a renowned, fine dining establishment that has been serving authentic Italian cuisine in Singapore since 2003. With a commitment to delivering an exceptional dining experience, we are seeking a dedicated and passionate Office-Based Reservation Agent / Guest...
-
Guest Relation Executive
2 weeks ago
Singapore AAPC SERVICES PTE. LTD. Full timeOverview of Duties Ensure effective and efficient operation of the lounge reception desk. Provide exceptional service, ensuring total customer satisfaction to our guests at all times. Be an ambassador of Accor Hotels and the Qantas Airways brand.Main Responsibilities Provide a warm welcome as first point of contact for lounge guests. Monitor lounge entry...
-
Guest Relation Executive
2 weeks ago
Singapore CASA VOSTRA PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for talented Guest Relation to join the Casa Vostra team.Key ResponsibilitiesGreet guests upon arrival and ensure they are comfortable throughout their visit Assist guests in making reservations or seating arrangements through email, phone call and reservation system Provide comprehensive information about the...
-
Guest Relations Officer
3 months ago
Singapore GOODWOOD PARK HOTEL Full timeAs a Guest Relations Officer, you will be one of the first point of contacts for all of our guest. You will be responsible for: Welcoming guests in a friendly, prompt, and professional manner.Registering guests, issue room keys, provide information on hotel services and room location.Communicate any outstanding guest requests or issues to management that may...
-
Guest Relations
1 month ago
Singapore SWIFT SEARCH GLOBAL PTE. LTD. Full timeAre you a people person with a knack for creating memorable experiences? We are looking for friendly and outgoing individuals to join our team as Guest Relations (Host/Hostess) at Dempsey.Position: Guest Relations (Host/Hostess)Location: DempseyWorking Hours: 5 Days, 44 Hours + Fantastic BenefitsWhy Join Us?Work in a vibrant and welcoming...
-
Guest Relations Executive
2 weeks ago
Singapore CE LA VI Full timeProblem Solving and Decision Making: Demonstrates critical thinking skills and the ability to analyze situations, identify problems, and generate innovative solutions. Takes ownership of choices and adapts to changing circumstances.Responsibilities: Develop and implement guest relations policies and procedures. Collaborate with other departments to enhance...
-
Guest Relations Manager
2 weeks ago
Singapore MARINA BAY HOTEL PRIVATE LIMITED Full timeOversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally be involved in all required aspects of the department. Supervise and train all Guest Relations duties including auditing of Colleagues. Inspect all VIPs rooms prior to arrival and ensure all requests are met. Is the key person...
-
Part-Time Guest Relations Executive
2 months ago
Singapore ACKC CONSULTANCY PTE. LTD. Part timePosition Overview: We are seeking a professional and courteous Part-Time Guest Relations Executive to provide high-quality service to our hotel guests. This role is crucial in creating a welcoming atmosphere and ensuring that guest experiences exceed expectations from arrival through departure. The successful candidate will be responsible for guest...
-
Part-Time Guest Relations Executive
2 weeks ago
Singapore ACKC CONSULTANCY PTE. LTD. Full timePosition Overview: We are seeking a professional and courteous Part-Time Guest Relations Executive to provide high-quality service to our hotel guests. This role is crucial in creating a welcoming atmosphere and ensuring that guest experiences exceed expectations from arrival through departure. The successful candidate will be responsible for guest...
-
Part-Time Guest Relations Executive
2 months ago
Singapore ACKC CONSULTANCY PTE. LTD. Full timePosition Overview: We are seeking a professional and courteous Part-Time Guest Relations Executive to provide high-quality service to our hotel guests. This role is crucial in creating a welcoming atmosphere and ensuring that guest experiences exceed expectations from arrival through departure. The successful candidate will be responsible for guest...
-
Guest Relations Executive
1 month ago
Singapore COTE KOREAN STEAKHOUSE Full timeGuest Relations Executives are service professionals responsible for welcoming customers into the restaurant and bidding them farewell upon exit. They maintain the front entryway and coat check area, check-in and seat customers, perform table and bathroom checks, oversee coat check service, and provide great overall interactions to all our...
-
Guest Relations Executive
1 month ago
Singapore COTE KOREAN STEAKHOUSE Full timeGuest Relations Executives are service professionals responsible for welcoming customers into the restaurant and bidding them farewell upon exit. They maintain the front entryway and coat check area, check-in and seat customers, perform table and bathroom checks, oversee coat check service, and provide great overall interactions to all our...
-
Guest Relations Executive
2 weeks ago
Singapore TIPSY BIRD PTE. LTD. Full timeTipsy Collective is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. Tipsy Collective's brand and its foundation was built from the client lens as a basis for everything we do. It is this exceptional client loyalty and our talented employees that form our...
-
Guest Relations
2 weeks ago
Singapore The Lo & Behold Group Full timeOur concepts are part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.As a team incredibly passionate about the potential our industry has in shaping a city, we take great pride in grooming what we hope will be the next generation of hospitality leaders. We build career...