Collection Officer

1 week ago


Singapore SINGAPORE COMMERCIAL CREDIT BUREAU PTE. LTD. Full time
Singapore Commercial Credit Bureau is looking for a competent Collection Specialist to contact debtors and collect outstanding payments. You will strike a balance between maintaining trustful relationships and ensuring timely payments.

Responsibilities:

  • Monitoring accounts to identify overdue payments.
  • Investigate historical data for each debt or bill.
  • Perform outgoing phone calls and negotiate payment on behalf of clients.
  • Resolve billing and customer credit issues
  • To achieve maximum recovery standards as well as provide advisory service to clients on the best course of action for the recovery of their outstanding claims.
  • Advise debtors on the various payment options available.
  • Keep accurate records through the updating of collection activities in our internal collection system.

To succeed in this role, you are likely to have the following attributes:

  • Proven experience as a Collection Specialist or similar role
  • Knowledge of billing procedures and collection techniques.
  • Working knowledge of MS Office and databases.
  • Comfortable working with targets.
  • Patience and ability to manage stress.
  • Excellent communication and interpersonal skills.
  • Meticulous working attitude.
  • Driven and resultoriented.
  • Skilled in negotiation.
  • Problemsolving skills.


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