Debt Collection Officer

2 weeks ago


Singapore XINGANG INVESTMENT PTE. LTD. Full time

Responsibilities:

  • Manage a portfolio of accounts to ensure timely debt collection and recovery.
  • Conduct field visits to meet clients and negotiate settlements.
  • Liaise with legal advisors to pursue legal action for debt recovery, when necessary.
  • Keep accurate and uptodate records of all collection activities.
  • Maintain a high level of customer service while adhering to company policies and procedures.
  • Collaborate with internal departments to resolve disputes and discrepancies.
  • Continuously improve the debt collection process by identifying opportunities for efficiency and effectiveness.

Requirements:

  • A minimum of 3 years of field collection experience, preferably in the financial services industry.
  • Legal experience or knowledge related to debt recovery processes.
  • Strong negotiation and communication skills, both written and verbal.
  • Ability to work independently and as part of a team.
  • High level of integrity and professionalism.
  • Detailoriented with strong organizational and time management skills.
  • Proficiency in Microsoft Office Suite.

What we offer:

  • Competitive remuneration package, commensurate with experience.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.
  • Company vehicle for outbound visits

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