Cluster Manager

2 weeks ago


Singapore ST Engineering Group Full time

Cluster Manager:

Date:
09-May-2023

Location:

Singapore, SG

Company:

ST Engineering Group

Job Descriptions:

-
Responsible to VP/HEAD of Aviation Logistics Centre:

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Ensure the achievement of the Key Performance Indicators (KPIs) and delivery of contractual obligations, without compromising safety & quality of our services
:

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Be accountable for the overall work safety & quality in the Depot, ensuring that staff are trained and qualified before they are deployed for the tasks
:

-
Account and optimize the use of allocated resources for operational effectiveness through the introduction of new initiatives & continuous improvements
:

-
Improve operational efficiency through effective cost management of the Depot
:

-
Establish collaborative work relationships with Customer and Customer End Users,:

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Conduct Annual Customer Survey to solicit feedbacks and work on improving the identified service shortfalls:

-
Drive and implement process re-engineering and technology initiatives to improve productivity and to expand capabilities & capacities
:

-
Participate in work plans, study, reviews for new initiatives or projects for business growth
:

-
Initiate team building and engagement programs to build committed, engaged and cohesive work team:

-
Attract, hire, coach, counsel, discipline and appraise the work results of staff
:

-
Take on tasks or projects as assigned by VP/Head of ALC.

Job Requirements:

-
Degree in operations management, logistics or related field, or excellent proven experience in an operations management position may also apply:

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Must be willing to work in a demanding, fast paced environment and have strong man management skills
:

-
Excellent ability to plan, lead, organize, control operations and customer service:

-
Knowledge of general business software with proficiency in Microsoft Office (Word, Excel, Powerpoints):

- **Skills in data analytics & technologies will be an advantage

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