IT Customer Support Engineer

The Customer Support Director is the prime interface and point of escalation for any major issues arising from the Customers which require coordination within the company.As Customer Support Director, your mission will include:Developing and maintaining relationships with a portfolio of Airlines. Strengthening the relationship with ATR Operators and ensuring...

About AETOSAETOS Capital Group Pty. Ltd. (AETOS) is a renowned Australian broker specializing in financial products trading services.AETOS Support Services is a wholly owned operational office within the AETOS Capital Group of companies. AETOS Support Services team in Singapore consists of the departments of IT, Dealing, Operation and Finance.About the Role...

Roles & ResponsibilitiesResponsibilities: Provide technical support for hardware and software issues, ensuring prompt resolution to minimize downtime. Install, configure, and maintain computer systems, networks, printers, and other peripherals. Respond to IT support requests via phone, email, and in-person, maintaining a high level of customer service. ...

Total IT Global is a leading IT infrastructure services provider offering holistic vendor agnostic hardware and managed service solutions globally. We work closely with our customers and undertake full accountability of their goals by providing end to end support at every stage of the IT hardware lifecycle i.e. from consulting, procurement, maintenance...

**ABOUT US: - **At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of 'the enterprise of the future'. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centres. We partner with high-growth enterprises to guide them through complex digital transformations...

Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents...

Imagine a world where you could detect health issues sooner to treat them more effectively. Where food and water are always safe, even in remote corners of the earth. And where scientific and medical research are enhanced to solve the greatest challenges of our times. At PerkinElmer, we imagine this world every day.PerkinElmer's commitment to scientific...

b' Responsibilities Provide post-production support services for the customers, including the following activities: Analyze, identify, prioritize and assist in resolution of issues in production environments Analyze, categorize and assist in development by application enhancement requests Provide business users with application support Configuration...

b' Responsibilities Provide post-production support services for the customers, including the following activities: Analyze, identify, prioritize and assist in resolution of issues in production environments Analyze, categorize and assist in development by application enhancement requests Provide business users with application support Configuration...

b' Responsibilities Provide post-production support services for the customers, including the following activities: Analyze, identify, prioritize and assist in resolution of issues in production environments Analyze, categorize and assist in development by application enhancement requests Provide business users with application support Configuration...

b' Responsibilities Provide post-production support services for the customers, including the following activities: Analyze, identify, prioritize and assist in resolution of issues in production environments Analyze, categorize and assist in development by application enhancement requests Provide business users with application support Configuration...

Network Support EngineerResponsibilities: Install Network Hardware and Software for LAN, WAN and wireless network Troubleshoot and Repair Faulty Hardware and Software Maintain Network and System Security Monitor Network Performance and Suggest Improvements to Decision Makers Create and Issue User Profiles to Company Employees Create and maintain...

Provide support requirements at customer's site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer's specifications to ensure customer satisfaction and service operation are achieved. Conduct installations based on customer's requirements and company specifications, from site inspections...

1) Primarily responsible for the post sale maintenance of IBM equipment in customer accounts. Preferable experience in Sys I/X/P system.2) Provide accounts with total systems support.3) Acts as the primary technical interface to customers for hardware and software technical support as required by the customer.4) Uses advanced technical expertise to conduct...

**Responsibilities Responsible for all level 1 onsite and remote technical support and onsite corrective and preventive services assigned territories & assigned schedule. Ensure customer satisfaction with company's after sales service by prioritizing issues based on severity and key customers. Responsible for Footprints tickets creation / updates. To guide /...

Access People is a 2006 founded Executive Search & Recruitment company with offices in Beijing, Shanghai and Singapore, helping companies to find Executives, Managers and Specialists.Since 2006, our track record has covered a broad range of industries, covering Start-ups, SME's and large MNCs in China, Singapore and Asia.Our client, an American MNC, is a...

**Responsibilities To plan and assist the support engineer to upkeep general maintenance. To perform commissioning of site products and systems. To ensure all work are carried out as per schedules. To liaise with vendors and suppliers.To be willing to travel overseas when required.**Specifications Diploma in Engineering discipline, preferably Electronics...

Responsibilities: Technical Troubleshooting on I.T hardware and software products (Desktop PC, Laptop, Printers etc) Perform remote troubleshooting using client remote tool Work closely with various IT resolver group to resolve customer software desktop issues Manage server backup tape, monitor backup status Troubleshoot network and WiFi connectivity Asset...

Job Description Summary: This role will be will be responsible as the single point of contact for meeting the daily service support needs of the customer's solution and driving customer satisfaction through effective and timely communications. Also he/she will be responsible for developing and maintaining strong interpersonal relationships with customer...

Job Description:The Assistant Customer Support Engineer (ACSE) will be responsible for executing the functions of MCR (Master Control Room) which is a 24/7 serviceThis includes: Monitoring all permanent & occasional services in MCR, follow the SOP to restore the service in case of any issues. Report and escalate the incident to the next level if needed....