Customer Support Engineer

b' Responsibilities Provide post-production support services for the customers, including the following activities: Analyze, identify, prioritize and assist in resolution of issues in production environments Analyze, categorize and assist in development by application enhancement requests Provide business users with application support Configuration...

ResponsibilitiesProvide system level pre and post-sales support for your assigned customer/s. This includes remote or on-site testing, troubleshooting and technical support.Be the Customer Lead Engr (CLE) for assigned account.This position may also involve on-site day to day interaction with the customer concerning all aspects of network planning, deployment...

Avions de Transport Regional (ATR) GIE Founded in 1981. ATR has become world leader on the market for regional aircraft with 90 seats or less. Since its creation, ATR has sold over 1,500 aircraft to over 200 operators based in more than 100 countries. ATR planes have totaled over 28 million flight hours. ATR is a joint partnership between two major European...

Roles & ResponsibilitiesAvions de Transport Regional (ATR) GIE Founded in 1981. ATR has become world leader on the market for regional aircraft with 90 seats or less. Since its creation, ATR has sold over 1,500 aircraft to over 200 operators based in more than 100 countries. ATR planes have totaled over 28 million flight hours. ATR is a joint partnership...

Roles & Responsibilities Tickets escalated from Service desk - Printer / Wi-Fi / Software issue / Hardware issues / CCTV. OEM - vendors for hardware replacement ( DELL / HP ) Shop floor specific software basic trouble shooting. Manage vendor site visit for Hardware issues. Hardware provision for customer end users Help users with email activation,...

Roles & ResponsibilitiesResponsibilitiesCustomer Service Ensure client service associates execute their role well and provide execellent customer service to clients and their caregivers. Covering the duty of the team as required to ensure smooth daily operations. Manage Enquiries through various platforms – Emails/Whatsapp/Calls/Walk-ins. Liaise with...

ResponsibilitiesCustomer ServiceEnsure client service associates execute their role well and provide execellent customer service to clients and their caregivers.Covering the duty of the team as required to ensure smooth daily operations.Manage Enquiries through various platforms - Emails/Whatsapp/Calls/Walk-ins.Liaise with relevant departments for follow up...

Job Scope: As a Customer Support Intern, you will be responsible for supporting the day-to-day operations of the Technical Consulting.   SCOPE OF WORK Duties include, but are not limited to the following: •Conduct internal testing of the product and products to identify any network security issues and other vulnerabilities. * Developing and updating...

Job Scope:As a Customer Support Intern, you will be responsible for supporting the day-to-day operations of the Technical Consulting. SCOPE OF WORKDuties include, but are not limited to the following:•Conduct internal testing of the product and products to identify any network security issues and other vulnerabilities.Developing and updating marketing...

Responsibilities:Manage customers' orders and enquiries and follow through to order fulfilmentHandle customers' enquiries on spare partsAssist Sales Manager on tender/ program/ contractPrepare quotations and follow-up with customers on order statusMonitor orders and liaise with QA, Logistics and Technical Departments to ensure timely delivery to...

Roles & ResponsibilitiesResponsibilities: Manage customers' orders and enquiries and follow through to order fulfilment Handle customers' enquiries on spare parts Assist Sales Manager on tender/ program/ contract Prepare quotations and follow-up with customers on order status Monitor orders and liaise with QA, Logistics and Technical Departments to...

Roles & ResponsibilitiesKey Accountabilities: Undertake the assignments on one's own such as commissioning, installation, maintenance, trouble-shooting and repair/overhaul for MTU engines and associated product Capable of resolving technical matters and completing services according to the works order for acceptance by the customers. Conduct acceptance...

To advise and support on customer's hardware issues / requirement (Upgrade of Ram etc.)Handle customer compliments / complains, crisis prevention, problem solvingManage projects from end to endTo analyze existing processes and suggest improvement plans to increase productivity / cost-effectivenessJob RequirementsDiploma / Nitec in Information Technology,...

To advise and support on customer's hardware issues / requirement (Upgrade of Ram etc.)Handle customer compliments / complains, crisis prevention, problem solvingManage projects from end to endTo analyze existing processes and suggest improvement plans to increase productivity / cost-effectivenessJob RequirementsDiploma / Nitec in Information Technology,...

Job Title: Customer Support CoordinatorAbout the positionAs a Customer Support Coordinator, you will:Answer, identify and prioritise (Triage), incoming support requests according to the Service Level the Customer is entitled to and the urgency of the requestSchedule and arrange Field Support Attendances and ensure availability of appropriate resources (human...

This role is essential in ensuring customers get the most value from a product or service, building lasting satisfaction and loyalty. Responsibilities usually include:Customer Support: Act as the main point of contact for customers, dealing with queries, solving problems, and offering technical help promptly and efficiently.Product Training: Conduct training...

Roles & ResponsibilitiesWe hold a robust market position and is experiencing rapid growth, actively seeking new market opportunities. Your primary responsibility as a Technical Application & Sales Engineer is to provide support for the company's APAC operations and collaborate with our local partners to expand our business in the region. You will become an...

We are representing our client (A Software Engineering Firm) to look for IT Support Engineer to complement their existing team. The IT engineer is responsible for day to day operation of Premise Exchange and O365 services. Ensuring high-availability and uninterrupted 24/7 messaging services for the company. He will reports to the Messaging and Mobility...

Join Our Team as a Technical Support Engineer!Are you a technically proficient individual with a passion for providing exceptional customer support Do you have experience in network switches configuration, and setting up and configuring door access and CCTV systems If so, we invite you to join our team at Securevision Pte Ltd.About Us:Securevision Pte Ltd is...

Roles & ResponsibilitiesWe are representing our client (A Software Engineering Firm) to look for IT Support Engineer to complement their existing team. The IT engineer is responsible for day to day operation of Premise Exchange and O365 services. Ensuring high-availability and uninterrupted 24/7 messaging services for the company. He will reports to the...