Inside Sales Engineer

2 weeks ago

Central Singapore Continental Disc Corporation Full time

The Inside Sales Engineer performs a variety of duties to support the Regional Sales Manager in a designated region and helps meet and exceed overall company sales goals.

This position is responsible for reviewing and analyzing customer RFQ (request for quote), preparing quotations within standard lead time, coordinating both with customers, reps and sales to provide effective and timely solutions.

Plan to put headcount in
Southeast Asia, China and Korea. Mandarin language is required.

What You'll Be Doing

  • Act as a resource for customers and manufacturer's reps in a designated territory, providing essential customer service, product selection and technical support in an effective, timely, and pleasant manner.
  • Receive customer inquiries and review and interpret specifications and requirements to prepare quotations.
  • Prepare commercial proposal and product sizing in line with customer technical requirements, commercial conditions of sales and delivery times.
  • Address customer's technical/commercial queries and issues in a timely manner.
  • Provide contract review, including knowledge of terms and conditions, technical review, discounts, commissions, etc.
  • Collect project details against RFQs and upload them to Salesforce (CRM).
  • Order processing.
  • Manage returned material authorization (RMA), if required.
  • Work with Regional Sales Manager for designated region to maintain uptodate information regarding status of customer activities to effectively serve customers when RSM is not available.
  • Perform other duties as assigned, based on workload and business need.

Requirements:

What You Bring to the Table

  • B.E.
  • Mechanical / Instrumentation Engineering.
  • Good knowledge of commercials terms.
  • Experience with knowledge of safety systems, e.g., pressure relief products, rupture discs, flame arrestors, mechanical maintenance or services is preferred.
  • Proficiency in Microsoft Office and experience of working on ERP, e.g., Salesforce.
  • Highly motivated and innovative'
  • Ability to multitask, prioritize and manage time effectively.
  • Intermediate math skills.
  • Knowledge of units of measure
  • Problem solving skills.
  • Intermediate reading skills.
  • Excellent written and verbal communication skills in English. The ability to read and communicate in Mandarin will be an added advantage.
  • Ability to read basic engineering drawings.
  • Working knowledge of mechanical equipment and processes
  • Sincere dedication to the best interests of the company, its customers, and employees.
  • Ability to prioritize and manage own time efficiently to meet deadlines.
  • Ability to function within a team environment.
  • Quality, accuracy and safety oriented.
  • Attention to detail.
  • Positive attitude and ability to work well with others, including peers, members of management, representatives, customers, and outside vendors.
  • Sufficient manual dexterity to successfully use a computer and telephone.
  • Ability to sit for extended periods of time, up to 8 hours per day, though possibly more.
  • Ability to wear all required personal protective equipment when in the site or manufacturing area, including, but not limited to, safety glasses and safety shoes.

Benefits
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)

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