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Inside Sales/Sales Admin
2 weeks ago
Inside Sales / Sales Administration
Responsibilities
- Identify potential customers using various resources.
- Conduct outbound sales calls and correspond via emails with potential clients.
- Showcase product features and advantages to potential customers.
- Maintain and update customer databases for accurate records of interactions.
- Provide quotes and successfully close sales deals.
- Ensure customer satisfaction through consistent follow-up and resolution of any issues.
- Report sales activities, pipeline status, and revenue forecasts to the Sales Manager.
- Collaborate with the marketing team on sales strategies and campaigns.
- Stay informed on industry trends and new product offerings.
- Offer customer support by addressing inquiries, resolving issues, and ensuring a positive experience.
- Handle other assigned duties by superiors.
Requirements
- Minimum Diploma qualification or higher in a relevant field.
- 1-2 years of experience in outbound call centers, inside sales, or similar roles in the IT industry.
- Strong skills in developing customer relationships.
- Effective organizational abilities and multitasking proficiency.
- Excellent listening and sales aptitude.
- Proficient in MS Office applications.
Showcase Your Skills
- CRM
- Coaching
- Multitasking
- Lead Generation
- Customer Relationship Management
- Sales Techniques
- Microsoft Office Suite
- Microsoft Excel
- Customer Experience Management
- Sales Management
- IT Industry
- Marketing Strategies
- Business-to-Business
- Customer Satisfaction Enhancement
- Database Management
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