Service Desk Support Engineer

Service Desk EngineerSUMMARY: Our client is looking to hire a Service Desk Engineer who can provide technical support to users on Network (Switch, Firewall, Access Point), System (VMware, VXRail), DWDM Services (Adva, Ciena, Dark Fiber) Should the reported incident ticket (fault) not resolveable by Service Desk after remote troubleshooting, the incident...

COMPANY DESCRIPTIONKaplan is one of the world's largest and most diverse education providers with over one million students globally. Headquartered in US, Kaplan is part of Graham Holdings (formerly The Washington Post Company) and is its largest subsidiary.Kaplan in Singapore has students from over 35 countries and regions. As a Lifelong Integrated Learning...

Join Our Team as a Helpdesk Support Specialist at XYZ CompanyPerforming Level 1/2 diagnosis and resolution of incidents/requests raisedLogging and tracking customer system problems, incidents, issues, requests, and user queriesEnsuring all issues are prioritized and resolved within SLA standardsConducting incident closure, verifying problem resolution with...

Job descriptionResponsibilities: Provides 24x7 Service Desk support as defined by first response/Tier 1 support.including hardware/software, passwords, and printer problems. Be required to perform 24 X 7 shift work in support of operational IT related mission/afterduty hours on call/emergency requirements. Shift work is required.CORE COMPETENCIES: Analysing...

Roles & ResponsibilitiesIT SERVICE DESK ANALYSTPOSITION SUMMARYProvide 1st Level IT Support, via Phone and Remote-Control tool, to manage users' incidents and queries in a professional and timely manner.KEY RESPONSIBILITIES AND RESULTS Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are...

Job Highlights: Working days: 5 days' work week (Mondays to Fridays) Working hours: (8.30am to 5.30pm) Work location: Islandwide Remuneration package: Basic salary + Variable Bonus Salary will be commensurate with experience and ability to perform Provide 1st / 2nd level remote support including setting up, configure and troubleshooting Manage one or more...

Summary and Overview Service Desk Engineer Singapore Permanent Full Time Competitive Salary and BenefitsYou will support the business by providing first and second line IT service desk support to Equiom employees globally.Your New RoleWorking as a Service Desk Engineer, the responsibilities of the role will grow and adapt to changing needs and demands,...

Provides 24x7 Service Desk support as defined by first response/Tier 1 support.- including hardware/software, passwords, and printer problems. Be required to perform 24 X 7 shift work in support of operational IT related mission/after- duty hours on call/emergency requirements. Shift work is required.Schedule: Monday to Friday

Are you looking for value adding and impactful work? Do you want to make a difference with your expertise? With us, you'll be able to make it happen. NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more. We believe in utilizing...

CompanyCivil Service ClubDesignationFront Desk ReceptionistDate Listed15 Nov 2023Job TypeEntry Level / Junior Executive Part/TempJob PeriodFlexible Start, For At Least 1 MonthProfessionAdmin / SecretarialIndustrySocial ServicesLocation NameAddress91 Bukit Batok West Ave 2, Singapore 659206MapAllowance / Remuneration$11 hourlyCompany ProfileJob...

Job RolesJob Descriptions Provide first level client support. Receive, document, and categorise IT incidents reported by endusers. Follow predefined procedures to resolve incidents, ensuring mínimal disruption to business operations. Process and fulfil service requests submitted by users. This may involve provisioning new accounts, resetting passwords, or...

This is a 12 months contract assigned to our clientWork Location: Serangoon NorthSalary Range : $2,300-$2,600Shifting Schedule1. 24 hrs rotating shift (with shift allowance for evening shift and graveyard shift)Monday-Sunday (including public holiday)Job Description:Service Desk expereinceResponsible for supporting the IT Help Desk Services organization to...

The role will be covering 2 x 12 hour shifts on the weekend and 2 x 8 hour shifts during the week. Hybrid working is available.The RoleWhat you'll doWhat you'll bringWhat you need: Service desk expertise with ITSM and incident management tools such as ServiceNow and PagerDuty Excellent verbal and written communication & customer service skills via various...

Roles & ResponsibilitiesWe are looking for an experienced and proactive Senior IT Support Engineer for one of our global clients. Reporting to the IT Support Lead, he/she will be the first point of contact for users regarding any IT issues, ensuring a positive customer experience and maintaining effective 24/7 IT service desk services. The ideal candidate...

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to...

Purpose:The IT Service Desk is the first point of contact for users for questions, requests, and incidents.The IT Service Desk function: Defines and deploys the ITprocesses and tooling for request, incident, change and problemmanagement for the entire ITfunction and aligns these processes with Operations and Product to aim for a consistent customer...

Roles & ResponsibilitiesSECTION A: POSITION SUMMARY-Provide 1st Level IT Support, via Phone and Remote-Control tool, to manage users' incidents and queries in a professional and timely manner. Able to work independently with minimum supervision during weekend or night shift. SECTION B: KEY RESPONSIBILITIES AND RESULTS 1.Provide First Call Resolution (FCR)...

Working location: Mapletree Business City, Pasir Panjang (Nearest MRT: Labrador Park) Contract term: 1-year contract, renewal basis 1 month completion bonus The successful candidate will be responsible for providing exceptional service desk support, incident management, and ticket escalation to ensure customer satisfaction and adherence to corporate policies...

Job Description:DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak...

Roles & ResponsibilitiesJob Opportunity: Service Desk Officer (1 Year Contract)Location: Suntec, SingaporeWorking Hours: Office Hours (details to be confirmed)Salary Range: $3,000 - $4,000Contract Type: Contract/OutsourcedKey Responsibilities:Helpdesk Support:First-Level User Problems: Provide helpdesk support by resolving first-level user issues and...