Admissions Officer

2 weeks ago


Singapore THE LENTOR RESIDENCE PTE LTD Full time

Join our team as a Patient Support Coordinator

We are looking for a dedicated individual to take on the role of Patient Support Coordinator. Your primary responsibilities will include:

  • Being the initial point of contact for applicants
  • Processing new applications for cases
  • Conducting financial Means Test and determining subsidy quantum
  • Liaising with social workers and hospital coordinators to provide updates on patients' application status and address any financial or psychosocial issues
  • Identifying presenting and underlying issues of applicants
  • Referring patients with psychosocial issues to appropriate internal and hospital resources
  • Documenting patients' bio-data and requests for record-keeping
  • Ensuring timely and accurate updates of patient information and data
  • Managing debts for new patients
  • Contributing to departmental KPIs achievement
  • Assisting in tele-consultations for newly diagnosed cases with renal disease

Requirements:

  • Degree in Psychology or a related field
  • Demonstrated dynamism, self-motivation, and patient-focused approach; IT proficiency; Strong team player
  • 1 to 3 years of experience in social services or healthcare

Skills to highlight:

  • Healthcare Industry Knowledge
  • Psychology Background
  • Proficiency in Microsoft Office (Word, Excel, etc.)
  • Experience in Patient Admission processes
  • Understanding of hospital admission paperwork
  • Strong Administrative Skills
  • Ability to work well independently and as part of a team


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