0502 Suver Ops Officer

2 weeks ago


Singapore MAXHUNT RESOURCE PTE. LTD. Full time

Key responsibilities include (but not limited to):
Survey Preparation

  • Prepare the layout and proofreading of surveys
  • Test survey validations and rules in the electronic survey platform
Survey Fieldwork

  • Conduct follow up calls to prompt/remind respondents, ensuring comprehensive survey participation and/or for data verification purposes
  • Data entry of survey returns into the survey system (when necessary)
  • Maintain a detailed call log to monitor and track the contact rate
  • Conduct random checks on survey returns to verify data accuracy and maintain data integrity
  • Perform desktop research for supplementary information (when necessary

Requirement:

  • At least one (1) year of experience in market research, customer service, sales, or survey interviewing
  • Tech savvy with good working knowledge of Microsoft Word and Microsoft Excel
  • Proficient in English (spoken & written) and have the confidence to conduct surveys in English over telephone interviews.
  • Data entry experience
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