Client Onboarding, Global Production Oversight Lead

2 weeks ago

Singapore JPMorgan Chase Bank, N.A. Full time

Our Global production oversight team is looking for a highly motivated Business Support professional who can operate in a fast moving environment with the ability to handle a dynamic and challenging business agenda.

We are looking for a talented individual who is able to immerse themselves into a multi-faceted operations environment and help delivery of our day to day as well as strategic operating agenda.


You will be responsible for managing the APAC production oversight team supporting the KYC agenda, including identifying and monitoring significant risks and ensuring compliance with operational policies, procedures, and legal/regulatory requirements.

The agenda will support a global Head with the end-to-end WKO organization by providing management with sufficient information to understand and monitor key operational risks and regulatory activities/concerns, assisting in the oversight of the remediations book of work.


You will partner with critical stakeholders including WKO across regions, Policy, GFCC, Technology, and Exam Management to ensure alignment to firm standards.


Across Business Support & WKO Production, our team members are familiar with working in an analytical and dynamic environment and have the ability to evaluate complex documents in order to ensure regulatory requirements are met.

You must be able to demonstrate; excellence, diversity, quality, respect and inclusivity and be able to self-motivate as well as work collaboratively within the wider team.


Responsibilities include, but are not limited to:

  • Develop and maintain strong knowledge of WKO policies, procedures, and operating model as well as systems/platforms used to carry out these activities
  • Investigate and analyze emerging issues, perform root cause analysis, and work with WKO teams to define and execute plans to resolve the issue
  • Coordinate with regional/global teams to manage execution of remediation items in line with SLA and ensure consistency across regions
  • Contribute to the creation of a comprehensive inventory of risks and controls and work with stakeholders to ensure appropriate controls are designed and implemented
  • Partner with GFCC, Policy and Procedures on identified policy or process gaps or clarification as needed
  • Support implementation and execution of the teams guiding principles including Governance and Reporting, Risk Assessment and Evaluation, Issue Management and Remediation
  • Provide key metrics and reports to management which outline progress of the quality framework, frequency and materiality of findings
  • Contribute to ad hoc projects with the objective to improve the overall quality of the KYC framework.
  • Advise on and continually reassess key risks and appropriateness of controls to ensure timely identification of significant risks and issues to support an evolving business & regulatory environment
  • Build and develop strong partnerships, identify challenges and eliminate roadblocks with all internal partners
  • Coordinate case prioritization, capacity planning, and assignment with our Global KYC Middle Office teams
  • Stay up to date of any changes to processes and procedures, regulatory change and ensure impacts are identified for inprogress requests
  • Manage personal workload and priorities ensuring timely escalation of key risks/issues to management
  • Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business
  • Manage and coordinate the book of work across the APAC production oversight team members

Qualifications & Skillsets:

  • Minimum of 8 years of experience within KYC/ Controls/ Compliance is required
  • Prior experience in banking industry is highly preferred
  • Strong project management skills and ability to instill structure, process and accountability to meet delivery targets whilst maintaining quality standards
  • Excellent business judgement and organizational management skills, particularly the ability to work independently and efficiently, handle high volume of throughput with high quality and proactively identify issues early
  • Effective business analytical skills to enable efficient, accurate and objective decision making
  • Excellent interpersonal skills, comfort with working and partnering with people at all levels, across all functional areas and internationally. Able to motivate and gain consensus among peers and stakeholders to drive critical initiatives to completion
  • Professional, selfmotivated and able to work in a fastpaced, resultsdriven environment with a proven track record of execution against deliverables.
  • Detailoriented, with a highly disciplined approach to process and quality control
  • Strong written and verbal communication skills
  • Bachelor's Degree or equivalent
  • We are a global company whose primary business language is English and hence, fluency in English (written/verbal) is required
J.P. Morgan is a global leader in financial services, providing strategic advice an

  • Onboarding Lead

    2 weeks ago

    Singapore ATPCO Full time

    Job Description:You Will: Lead technical onboarding and integration projects with project management and product expertise for your assigned product portfolio Have a deep understanding of assigned products to support customers successfully through the onboarding journey Ensure identified customer business needs for enhancements are understood and prioritized...

  • Client Onboarding

    2 weeks ago

    Singapore LOOMIS INTERNATIONAL (SG) PTE. LTD. Full time

    Loomis International is the leading specialist for international valuables logistics solutions. Through a global network of Loomis branches, partners, leading suppliers and agents, we offer comprehensive solutions to handle and transport primarily precious metals and foreign currencies throughout the world.Our company is looking for a compliance...

  • Client Onboarding

    1 month ago

    Singapore Newtone Consulting Full time

    This role within Client Onboarding and Lifecyle Management team is responsible for supporting the banks' client onboarding, continued AML/CFT monitoring and reviews. The successful candidate is expected to maintain high and consistent standards in accordance to the AML/CFT Procedures within the bank. In addition, the successful candidate may also be assigned...

  • Client Onboarding Specialist

    2 weeks ago

    Singapore UBS Full time

    Singapore Operations Investment BankJob Reference #BRCity SingaporeJob Type Full TimeYour role We're looking for Client Onboarding Specialist to: :Drive and lead cross-divisionally originated onboarding cases across WM and IB. Advise and explain KYC requirements and handhold the client or client advisor through the onboarding and account opening process....

  • Client Onboarding Associate

    2 weeks ago

    Singapore HarbourVest Partners Full time

    Job Description SummaryHarbourVest is seeking a Client Onboarding Associate to lead the fund closing processes by coordinating individual efforts across the firm. This person will work closely with investor relations, investment staff, legal, compliance, tax, treasury, accounting, and marketing to bring all parties together to create an optimal and efficient...

  • Kyc Client Onboarding

    2 weeks ago

    Singapore Delta Capita Full time

    Delta Capita is a global Consulting firm focused on Financial Services. Delta Capita is part of the Prytek holdings group and recognised by the Financial Times as a top 1000 fastest growing businesses in Europe in 2020; Our ambition is to become the trusted partner of choice to financial institutions by bringing next-generation proposition to our chosen...

  • Client Onboarding Analyst

    2 weeks ago

    Singapore PAN-ASIA RESOURCES PTE LTD Full time

    Job Description**- Own and deliver end-to-end client onboarding experience for our clients of WM Business, facing off clients alongside our client advisors to gather required client onboarding documentation. Interface as a case manager to seamlessly handle all the different steps for onboarding a client, handle all queries from the client/client adviser....

  • Ib - Client Transition Oversight Specialist - Vp

    2 weeks ago

    Singapore Deutsche Bank Full time

    Details of the Division and Team:FIC Client Enablement is a new function sitting within the broader FIC COO Group and plays a key role in driving the strategic revenue and growth initiatives of the Institutional Client Group.Specifically it aims to deliver:- a seamless and competitive client experience when getting counterparties 'good to trade' and then...

  • Lead Analyst, Client

    2 weeks ago

    Singapore BNY Mellon Full time

    OverviewBring your ideas. Make history.BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks...

  • Client Onboarding Officer

    2 weeks ago

    Singapore Bank Julius Bär & Co. Ltd. Full time

    Client Onboarding Officer page is loaded Client Onboarding Officer Bewerben locations Singapore time type Full time posted on Vor mehr als 30 Tagen ausgeschrieben job requisition id r-13307 At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value...

  • Kyc Client Onboarding

    2 weeks ago

    Singapore TANGSPAC CONSULTING PTE LTD Full time

    Top-tier European private bank is looking to hire a KYC Client Onboarding Officer to assess AML/KYC risk for high risk accounts for escalation to Compliance and final approval of Standard and Medium Risk client relationships booked the bank. Review and approve onboarding of new client relationships/accounts for individuals, domiciliary companies, legal...

  • Global Category Team Lead

    2 weeks ago

    Singapore DSJ Global - APAC Full time

    Location Singapore Job type Permanent Salary Negotiable Discipline Procurement Reference PR/439239_Being one of the top 10 flavours and fragrance companies in the world, our client is a reputable business that constantly deliver quality products to customers. They are currently looking for a newly added headcount, Global Category Team Lead - Natural...

  • Kyc/client Onboarding

    2 weeks ago

    Singapore BEARING SEARCH PTE. LTD. Full time

    Our client is an established foreign corporate bank.Responsibilities Responsible for the regional endtoend KYC/client onboarding process for Financial Institutions and Corporate clients Monitor and manage periodic KYC review for existing clients Conduct dormant customer review Setup and maintain customer data in Back Office system Reconcile KYC register...

  • Lead Client Service Representative

    2 weeks ago

    Singapore Franklin Templeton Investments Full time

    We are looking for a Lead Client Service Representative to join our Portfolio Administration / Global Client Service Support Asia team in Singapore. The position will be responsible for for coordinating Institutional Separate Accounts Events such as account openings, closures, transfers in kind, etc. and performing multiple client specific, external facing...

  • Manager, Onboarding

    2 weeks ago

    Singapore Expedia Partner Solutions Full time

    Manager, Onboarding & Maintenance (Singapore)The Onboarding and Maintenance (O&M) Manager on the Core-OTA O&M team, part of Global Connectivity & Partner Solutions, will lead a regional team of Onboarding & Maintenance specialists. The Onboarding & Maintenance team works with our API-connected Global and Key Account partners and vacation rental property...

  • International Tech Risk Oversight

    2 weeks ago

    Central Singapore PayPal Full time

    At PayPal (NASDAQ:PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.Job Description...

  • Associate Director, Client Onboarding

    2 weeks ago

    Singapore PARADIGM RECRUITMENT PTE. LTD. Full time

    Our ClientRenowned multinational bankHighlights Competitive salary including basic pay, allowances and bonuses Superb overall package including annual leave and medical coverage Excellent learning and career growth opportunitiesResponsibilities Executing endtoend processes and services for client onboarding Collaborating with internal stakeholders to...

  • Client Due Diligence Specialist, Onboarding

    1 month ago

    Singapore Bank of Singapore Full time

    At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and...

  • Client Success Specialist

    2 weeks ago

    Singapore BB GLOBAL SERVICES PTE. LTD. Full time

    Bruc Bond is a global financial services firm operating from Asia-Pacific, Europe, and the Middle-East. Our mission is to simplify corporate banking. We connect entity clients to a diverse network of partner banks and financial institutions, and manage their bank transaction relationships seamlessly for the long term.We facilitate the opening of bank...

  • Client Onboarding Admin

    2 days ago

    Singapore TALENTVIS SINGAPORE PTE. LTD. Full time

    Client Onboarding Admin | Top Company In TheIndustry No Experience OK Fast Shortlist: Central West: $1.7-1.8k/month: 6 Months Contract -Extendable: Mon -Fri, 10am - 7pm No experience needed Resume booster Fast shortlisting Friendly & dress down environment Assist in account set up of new clients Generating progress reports Data entry & excel Answering &...