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Vendor Service Admin
2 weeks ago
_Role Description:
_
To ensure smooth fulfillment operation of Sales & Services. To delight clients/Vendors and internal stakeholders with prompt, accurate and considerate service.
_Desired Skills and Experience _:
Customer Service Oriented, Microsoft Excel, Interpersonal Skills, ERP, Excel, Customer Satisfaction, Team Player, Inventory, Data Entry
_Job Responsibilities:
_
Customer Service & Administration Tasks
Responsible for the following:
- To ensure Orders submitted are audited to have complete info before acceptance.
- To enter orders details into file to generate billing, production reports and delivery order form.
- Console monthly billing and submit it to the Finance Department.
- Auditing of Production reports & printing of labels are required before handing over to Production Mgr.
- To liaise with Vendors on orders specs and queries.
- To arrange any Tech Team colleagues to Vendor's site for assistance if required.
- To follow up with Vendors on outstanding issues and follow up on payment before collection of goods.
- To update sales figures weekly.
- Update warranty serial numbers.
- Ensure documentation is done properly and filing is done accordingly.
- To attend a walkin showroom, if any.
- Preparation of Fabric albums if required.
- General daily upkeep of showroom, office area and pantry.
- Adhoc work that is assigned to you by the Manager
_Job Requirements:
_
- GCE "O" Level or equivalent.
- Minimum 2 year experiences in operations and administration roles.
- With minimum 2 years of related industries experience, this individual is expected to complete their assigned task in meeting the department objectives & goals
- Accurate data entry skills
- Proficiency in Microsoft Office Applications especially in Excel
- Pleasant and patient personality with excellent service mindset
- Good interpersonal skill with a high level of initiative and drive
- High organizational skills and ability to manage a number of projects at the same time.
- Ability to plan daily workload.
- Strong communication skills.
- Must be detail oriented.
- Selfdiscipline in time management and task on time
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