Guest Services Manager

The Guest Services Manager oversees the daily Front Office operations, ensuring that the highest levels of hospitality and services are provided. He/she attends to guest incidents and handles all any guest related matters.**Primary Responsibilities Accommodates all guest needs and requests, anticipating guest needs, and creating memorable experiences through...

Roles & ResponsibilitiesScope of PositionResponsible for the overall smooth operation of the Hotel. Act as the "Liaison Officer" between guests and Management. Raise accurate and detail log entries for all incidents and occurrences in the hotel and follow through closely to achieve “win-win” situation between guests and hotel.The Guest Services Manager...

Roles & Responsibilities To direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel. To ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. To assist in checking...

Are you passionate about providing exceptional guest service in the hospitality industry? Do you have at least 3 years of experience in a supervisory role within the hospitality industry? If so, we have an exciting opportunity for youWe are currently seeking an Assistant Manager , Guest Service to join our team at the service residence. As the Assistant...

lyf ChampionYou plan and direct the general operation and oversee every aspect of the property to achieve optimum service and value to the guests with profit goals consistent with the company's policies, philosophy, and targets. You will report to the Area Manager, lyf.Your job scope covers: Being responsible for the hotel's financial performance (revenue...

Be part of the pre-opening team of PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.The Guest Service Ambassador plays a primary role in sculpting a positive arrival and departure experience for all guests. Reception tasks and duties of a Guest Service Ambassador extend from check-in, check-out, and conducting night-audits.Our Expectations:...

The staff is responsible for overseeing Guest Services Daily Operations; including ticketing operations systems, in park services & digitalization. The staff is also responsible for matters related to upkeeping of Guest Services Areas such as configuration and management of WWW ticketing system and price schemes, department risk assessments, aesthetics of...

Duties and Supporting Responsibilities Ensures all guest's history in arrival report are followed up and collect and input new preference / history into the system timely. Ensures that rooms are clean and ready for guests' arrivals. Attends to guests' complains and requests promptly. Blocks out of service rooms for preventive maintenance. Responsible for the...

Roles & ResponsibilitiesTo assist the Guest Services Manager in the supervision and control of Front Desk operations and the carry out of all guest service duties. To supervise, direct, integrate and control all activities relating to guests and to upgrade the service level standards of the hotel. To determine daily room requirements and ensure guest’s...

Position Summary: The Guest Service Agent role in ensuring positive guest experiences by providing exceptional customer service at all touch points of the guest's stay.Key Responsibilities:Check-In/Check-Out:Greet guests upon arrival, assist with check-in procedures, and provide relevant information about the hotel's services and facilities.Process...

A German Burgergrill Restaurant is looking to expand their team. Greets guests upon arrival and makes them feel welcome Provides guests with an exceptional dining experience and quality service Monitors the dining area to ensure best customer experiences Helps customers with their inquiries and resolve issues promptly. Takes and serves food/drinks orders...

Under the general guidance of the Guest Services Manager or any other authorized by the management, serve as the main point of contact for all guest requests and needs. The Guest Services employee is responsible for answering all calls within three rings, recording guest's needs, and ensuring an appropriate resolution. The Guest Service employee must exhibit...

The Guest Services Agent is the point of reference for guests who need assistance or information. Understanding guests' needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions. He/she will also be responsible for any luggage and parcel handling from a guests or an external...

About UsCapitaLand Group (CapitaLand) is one of Asia's largest diversified real estate groups. Headquartered in Singapore, CapitaLand's portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.Job Description:Manage front office operations Supervise team's delivery of guest...

Responsibilities: Facilitate smooth checkins and checkouts for guests. Deliver exceptional front desk services to ensure guest satisfaction. Efficiently assign rooms and handling administrative tasks. Process guest payments with attention to detail and professionalism. Collaborate with bell service and staff management to ensure seamless operations. Serving...

Roles & ResponsibilitiesJob Highlights· Positive Working Environment· Fixed Allowances· AWS + Quarterly Performance Incentive Bonus. Career GrowthGuest Service Officer Job Description:A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in...

A Guest Services Officer - Fitness Clubis responsible for conducting fitness programs and assessments to deliver an excellent Guest and Member experience while promoting the facilities and ensuring compliance with health and safety regulations.What will I be doing?As a Guest Services Officer - Fitness Club, you are responsible for conducting fitness programs...

Walk-in interviews for applicants shortlisted will be conducted at the Jobs & Skills Discovery Fest held at Bedok Town Square from 25 May May 2024, 10 AM - 8 PMThe Guest Service Officer directly addresses the needs of all guests and ensures an exceptional guest experience. Represents the Hotel and the Lounge to the guest throughout all stages of their stay....

Walk-in interviews for applicants shortlisted will be conducted at the Jobs & Skills Discovery Fest held at Bedok Town Square from 25 May May 2024, 10 AM - 8 PMThe Guest Service Officer directly addresses the needs of all guests and ensures an exceptional guest experience. Represents the Hotel and the Lounge to the guest throughout all stages of their stay....

Walk-in interviews for applicants shortlisted will be conducted at the Jobs & Skills Discovery Fest held at Bedok Town Square from 25 May May 2024, 10 AM - 8 PMThe Guest Service Officer directly addresses the needs of all guests and ensures an exceptional guest experience. Represents the Hotel and the Lounge to the guest throughout all stages of their stay....