Customer Engagement Lead
2 weeks ago
From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values.
We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth.
Find your future with us.At Boeing, we innovate and collaborate to make the world a better place.
From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values.
We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth.
Find your future with us.- Proactively meet and greet customers based on information received from various internal and external sources.
- Captures and documents general information related to customer business, culture, issues and concerns, requirements, and economic and environmental influences by using external resources.
- Be the single point of contact for customers to guide them through the introductory processes; including getting the necessary contracts in place, completion of surveys/forms, accessing Boeing systems and learning how to navigate through Boeing support organizations.
- Develop and maintain relationships and partnerships with airline customers, internal stakeholders (including sales teams, customer support, etc.), peers and partners.
- Assist in the development of essential and customer specific support based on customer unique requirements and schedules.
- Work across multiple business units, develop project plans, monitor status, communicate and track support services, and manage issues and risks.
- Assist in the preparation of management review materials, internal presentations and supporting material.
- Must have excellent communication skills, a customer service mindset, and collaborative/networking skill.
Basic Qualifications (Required Skills/Experience):
- A Bachelor's degree or higher
- At least 8 years' experience in commercial airline or aviation domain require
- Deep knowledge of the eco system of the commercial airline / aviation industry
Preferred Qualifications (Desired Skills/Experience):
- Experience interfacing with senior and executive leadership
- Proven track record in program management
- Strong analytical skills with data analysis capability
- Good communications and interpersonal skills
- Service and customer oriented
- Ability to travel up to 25% of the time
Relocation
Employer is not willing to sponsor applicants for employment visa status.
Other job-related information
- Benefits and pay are determined in line with Singapore labor market practices. This is not an expat assignment.
Export Control Requirements:
Not an export control position
Equal Opportunity Employer:
We are an equal opportunity employer.
We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies.
-
Gcb6 - Customer Engagement Senior Lead
2 weeks ago
Singapore AIA Full timeAt AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ And as part of our marketing,...
-
Senior Manager, Customer Engagement
2 weeks ago
Singapore FWD Insurance Full timeAbout FWD GroupFWD Group is a pan-Asian life insurance business with more than 11 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. FWD reached its 10-year anniversary in 2023. The company is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and...
-
Director, Customer Engagement and Platforms
4 weeks ago
Singapore Hilton Full timeThis is your opportunity to be part of a Marketing team that attracts customers to Hilton through strong storytelling, top-rated rewards, and unique customer experiences and partnerships. Our Loyalty and Customer Engagement team drives customer growth for Hilton by leading the charge to acquire, retain and nurture direct relationships at scale. The team...
-
Growth and Engagement Lead
2 weeks ago
Singapore BP SINGAPORE PTE. LIMITED Full timeThe business-led innovation team (Vista) within bp Trading & Shipping (T&S) business is set up with the mission to help future-proof the organization.We set out to answer 3 questions:- how can technologies today solve yesterday's problems faced by T&S- how can technologies of tomorrow give us a commercial competitive edge, today- what do we need to...
-
Customer Success Management Lead
2 weeks ago
Central Singapore BOEING Full timeAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for...
-
Customer Engagement
2 weeks ago
Singapore MSD Full timeJob DescriptionCustomer Engagement & Experience Market Squads Market Business TechnologistWe're seeking a Market Business Technologist in Digital Marketing to join our Customer Engagement & Experience Market Squad team within Human Health IT. Our mission is to work closely with IT & business colleagues in the markets, enhancing business satisfaction with IT...
-
Customer Engagement
4 weeks ago
Singapore MSD Full timeJob DescriptionCustomer Engagement & Experience Market Squads Market Business TechnologistWe're seeking a Market Business Technologist in Digital Marketing to join our Customer Engagement & Experience Market Squad team within Human Health IT. Our mission is to work closely with IT & business colleagues in the markets, enhancing business satisfaction with IT...
-
Strategic Engagement Lead, APAC
1 month ago
Singapore Philips Full timeJob TitleStrategic Engagement Lead, APACJob DescriptionPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it's not just what we do, it's who we are. We are 80,000, wonderfully unique...
-
Strategic Engagement Lead, APAC
4 weeks ago
Singapore Philips Full timeJob TitleStrategic Engagement Lead, APACJob DescriptionPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it's not just what we do, it's who we are. We are 80,000, wonderfully unique...
-
Sales & Membership Engagement Lead
2 weeks ago
Singapore YOGA MOVEMENT PTE. LTD. Full timeWhilst we don't subscribe to a "hard-sell" culture, this role is focused on ensuring clients have all the information they require to make package purchase decisions, whether through reference to existing campaign and promotional offerings within both the brands, or by highlighting features that showcase the company's unique selling points.This role requires...
-
Strategic Engagement Lead, APAC
1 month ago
Singapore Philips Full timeJob TitleStrategic Engagement Lead, APACJob DescriptionPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But itâs not just what we do, itâs who we are. We are 80,000,...
-
Strategic Engagement Lead, APAC
4 weeks ago
Singapore Philips Full timeJob TitleStrategic Engagement Lead, APACJob DescriptionPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But itâs not just what we do, itâs who we are. We are 80,000,...
-
Customer Engagement Specialist
1 month ago
Singapore CRAWFORT PTE. LTD. Full timeRoles & ResponsibilitiesJob Title: Customer Engagement SpecialistCompany: Capital C CorporationLocation: SingaporeAbout Us:Capital C Corporation is a pioneering fintech company headquartered in Singapore, revolutionizing financial services across Southeast Asia. With a decade of industry experience coupled with an innovative startup mindset, we are deeply...
-
Digital Marketing
7 days ago
Singapore Teva Pharmaceuticals Full timeWho we are Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic...
-
Trust and Safety Engagement Lead
3 weeks ago
Singapore Google Asia Pacific Pte. Ltd. Full timePRODUCT AREAAt Google we work hard to earn our users' trust every day. Trust & Safety is Google's team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy...
-
Customer Engagement and Sales Support Intern
2 weeks ago
Singapore YUVO PTE. LTD. Full timeJob Opportunity: Customer Engagement and Sales Support InternAre you an enthusiastic and motivated individual looking to kickstart your career in a dynamic and rapidly growing company? We're on the lookout for a talented and proactive Customer Engagement and Sales Support Intern to join our team and be part of our journey towards reshaping the digital...
-
Assistant Mgr, Global Customer Engagement
2 weeks ago
Singapore The Cap Consulting Group Pte Ltd Full timeMinimum 2 years' experience in shipping industry:- Background in marketing and/or account servicing:- Excellent communication, negotiation, and interpersonal skills.Our client is a leading feeder solutions provider in the maritime industry. We are seeking for an experienced global marketing cand for the position of a Senior Manage role, Global Customer...
-
Customer Engagement Manager
2 weeks ago
Singapore YAMAHA MUSIC (ASIA) PRIVATE LIMITED Full timePurpose of Position: To oversee music schools' (direct management and licensee centres) operational matters. To convey and facilitate Music School Division directives, policies & procedures to school heads/executives/staff. To support music school in the effective A&P planning, implementing & monitoring ofenrolment and retention activities. Budget planning...
-
Customer Support Lead
2 weeks ago
Singapore STACS Full timeCustomer Support Lead (Remote):We are seeking a dynamic individual who has proven customer support experience in reducing churn, improving customer adoption, securing new sales, onboarding and upsells, building lasting relationships and turning customers into product champions. The individual will be given ample opportunity to define and grow the Customer...
-
Customer Service Team Lead
2 weeks ago
Singapore Cadmus Resources Full timeLeading Education Platform in South East Asia: Attractive Remuneration Package **Responsibilities:Manage and lead the customer service front desk team to deliver excellent customer service for customers in the East region. Build strong customer rapport and deepen relationships with top tier customers. Ensuring all customer requests are cleared in a timely...