Customer Service Administrator

2 weeks ago


Singapore RECRUITPEDIA PTE. LTD. Full time
Roles & Responsibilities

Our client is a Global MNC, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting a Customer Service Administrator to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

  • Receive/Assign customer support enquiries and requests to the relevant technical personnel using the company's designated support protocols and systems
  • Update/Maintain documentation as per the company's guidelines
  • Update/Maintain the company's Service Management System database by cross-referencing data from the various documentation (eg. servicing records, maintenance contracts, customer service documents etc.)
  • Ensure accuracy/consistency of customer and equipment data within the company's service database
  • Generate standard system reports (eg. availability, scheduling reports) for field-related data dissemination
  • Support the team in achieving annual service booking targets by assisting in administrative tasks, such as generating customer reminders and preparing quotations for service provisions
  • Conduct follow-up calls to maintain client relationships and foster repeat business
  • Process service parts orders initiated by field engineers through the company's designated forms
  • Assist with the various service tasks such as invoicing and proforma invoices
  • All other adhoc duties as assigned

Requirement:

  • Minimum Diploma in any field of studies (Relevant working experience can be considered as well)
  • Minimum 2 years of relevant service administration/support working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R Lim Yu Xun, Acer)

Tell employers what skills you have

Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Analytical Skills
Service Management
Customer Support
Inventory
Recruiting
Invoicing
Administration
Inventory Management
Adaptability
Good Communication Skills
Customer Returns
Administrative Support
Business Process
Microsoft Word
Customer Service
Scheduling
Manufacturing

  • Singapore NEOLASER SOLUTIONS PTE. LTD. Full time

    Roles & Responsibilities Prepare necessary paperwork including but not limited to quotations, purchase orders, delivery orders, invoices etc ,: Handle phone calls of customers' enquiries. Liaise with technical team to ensure all servicing, maintenance & repairs of instruments are met with the required standard. Followup with customers to ensure their issues...


  • Singapore RECRUITPEDIA PTE. LTD. Full time

    **Our client is a Global MNC, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting a Customer Service Administrator to be part of their team for ongoing transformation projects. They are located in the West - easily accessible.Responsibilities: Receive/Assign customer support enquiries and requests to the...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesCustomer Service and Administration ExecutiveS$2,000 - S$2,800 + AWS + Bonus (Depend on Company Performance) 5 days Mon – Fri 9am – 6pm Nearest Mrt: TaisengResponsibilitiesAddress and respond to customer inquiries regarding products and orders through email, phone, and in-person interactions. Assist with customer service...


  • Singapore CELECTI PTE. LTD. Full time

    Job Title: Customer Service Administrator# Accessible from Tai Seng MRT Station# Salary up to $2700# 5-days Monday to Friday, 8.30am - 5.30pmOur client is a provider of logistics services. They are currently looking for someone who is interested to join them as a Customer Service Administrator.Job Responsibilities:Process sales orders, delivery notes,...


  • Singapore CELECTI PTE. LTD. Full time

    Job Title: Customer Service Administrator# Accessible from Tai Seng MRT Station# Salary up to $2700# 5-days Monday to Friday, 8.30am - 5.30pmOur client is a provider of logistics services. They are currently looking for someone who is interested to join them as a Customer Service Administrator.Job Responsibilities:Process sales orders, delivery notes,...


  • Singapore CELECTI PTE. LTD. Full time

    Job Title: Customer Service Administrator# Accessible from Tai Seng MRT Station# Salary up to $2700# 5-days Monday to Friday, 8.30am - 5.30pmOur client is a provider of logistics services. They are currently looking for someone who is interested to join them as a Customer Service Administrator.Job Responsibilities:Process sales orders, delivery notes,...


  • Singapore CELECTI PTE. LTD. Full time

    Job Title: Customer Service Administrator# Accessible from Tai Seng MRT Station# Salary up to $2700# 5-days Monday to Friday, 8.30am - 5.30pmOur client is a provider of logistics services. They are currently looking for someone who is interested to join them as a Customer Service Administrator.Job Responsibilities:Process sales orders, delivery notes,...


  • Singapore CELECTI PTE. LTD. Full time

    Job Title: Customer Service Administrator# Accessible from Tai Seng MRT Station# Salary up to $2700# 5-days Monday to Friday, 8.30am - 5.30pmOur client is a provider of logistics services. They are currently looking for someone who is interested to join them as a Customer Service Administrator.Job Responsibilities:Process sales orders, delivery notes,...


  • Singapore GUSTO EDUCATION PTE. LTD. Full time

    Roles & ResponsibilitiesJob Scope1. Promote, introduce and explain our curriculum and programme to prospective customers.2. Actively seek, follow up and close on all customer inquires.3. Lessons' fee payment collection & followup.4. Assist to execute marketing outreach and campaigns.5. Maintaining customers' documentation and classes...


  • Singapore SMART FORTE CONSULTING LLP Full time

    Job Descriptions for the Position of Customer Service Administrator**- Reporting to Business Development & Customer Service Manager. Assist in administrative work for the Business Development Team. Handle sales administrative and order processing. Coordinate between Sales and teams for delivery schedule. The interface between the internal department,...


  • Singapore QP INVESTMENTS PRIVATE LIMITED Full time

    Roles & ResponsibilitiesJob Responsibilities: Prepare documents for execution Handle and attend to clients’ incoming enquiries Provide administrative support when required Other ad-hoc duties when assignedJob Requirement: Meticulous and detail-oriented Cheerful with Pleasant Personality, Good Team Player Good communication Skills – Verbal &...


  • Singapore QP INVESTMENTS PRIVATE LIMITED Full time

    Roles & ResponsibilitiesJob Responsibilities:Prepare documents for execution Handle and attend to clients' incoming enquiries Provide administrative support when required Other ad-hoc duties when assignedJob Requirement:Meticulous and detail-oriented Cheerful with Pleasant Personality, Good Team Player Good communication Skills – Verbal & Written No...


  • Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time

    Duties & ResponsibilitiesØ Ø Ensure high standards and excellence in customer service experience for all enquiries.Ø Attend to check-in watches brought in by customers.Ø Process document for check-in and take photographs of check-in watches.Ø Liaise with Chief Technician for Assessment and prepare quotation to inform customers.Ø Follow-up on job...


  • Singapore Cosmos Recruit Pte Ltd Full time

    Job Title: Customer Service Administrator (West)Job Hours: 8am to 5pmJob Location: TuasThe Opportunity: You will get to be a part of the largest waste company in Singapore working with state of the art technology in treating industrial waste You will be offered career progression opportunities and also be provided with a range of learning and development...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Roles & ResponsibilitiesJob Description for Administrative and Customer Service AssistantPosition DetailsLocation: Nearest MRT: Telok Ayer (DT Line) / Raffles Place MRTWorking Hours: Monday to Friday, 9 AM - 6 PMContract Duration: 6 MonthsStart Date: ASAPSalary: up to 2500Job OverviewWe are seeking a candidate with administrative and customer service...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesCustomer Service and Administration ExecutiveS$2,000 - S$2,800 + AWS + Bonus (Depend on Company Performance) 5 days Mon – Fri 9am – 6pm Nearest Mrt: TaisengResponsibilitiesAddress and respond to customer inquiries regarding products and orders through email, phone, and in-person interactions. Assist with customer service...


  • Singapore LIA HOME PTE. LTD. Full time

    Roles & ResponsibilitiesRoles & ResponsibilitiesWe are looking for a responsible Customer service and Administration officer to perform a variety of administrative and customer service tasks.Responsibilities:Candidate must be able to handle day-to-day general admin and office matters independently Respond promptly to customers inquires via phone, email, and...


  • Singapore LIA HOME PTE. LTD. Full time

    Roles & ResponsibilitiesRoles & ResponsibilitiesWe are looking for a responsible Customer service and Administration officer to perform a variety of administrative and customer service tasks.Responsibilities: Candidate must be able to handle day-to-day general admin and office matters independently Respond promptly to customers inquires via phone, email,...


  • Singapore LIA HOME PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a responsible Customer service and Administration officer to perform a variety of administrative and customer service tasks.Responsibilities: Provide accurate information about our cleaning services, pricing and scheduling options. Coordinate with cleaning teams to ensure timely arrivals and completion of scheduled...


  • Singapore MAKINO ASIA PTE LTD Full time

    Key responsibilities: Coordinating the administration activities for Service Parts orders. Enquiry and checking of parts and availability, in SPC and main store. Responsible for coordinating activities to get quotation for new/obsolete parts from Purchasing, Vendors and Makino Part Distribution Center. Monitor and replenish Spindle parts inventories Prepare...